Retail

Elevating the retail experience with digital solutions


We offer guidance and advice to retail businesses of any size, as well as tangible, hands-on support to bring strategies to execution and delivery.


From reviewing locations for retail outlets, through performance improvement, people management, and creating your digital assets, to ultimately expanding into new markets and regions — our team of global experts will deliver services specifically tailored to your business needs and goals. 

Who we have worked with


Amazon

Amazon

Audi

Audi

BT
Post Office

Post Office

BA

BA

BP

BP

Amazon

We have a dedicated team who are experienced at transforming retail businesses into retail success stories

We understand the importance of retail as an industry which must excel in design, function, and efficiency — providing unique experiences and exceptional service. Increasingly, even tangible products sold at physical locations rely on and incorporate a range of digital services.


We possess a rich understanding of all the moving parts which need to be monitored, optimised, and maintained to make retail businesses profitable and sustainable.

CONTACT THE TEAM

Collectively we have


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Case Study

£10m in Savings for a Large UK Retailer


The client, a large UK retailer, was struggling with changes in demand and contract overspend after a downsizing programme in 2023. The goal of the project was to review all current vendor and supplier contracts, identify where savings could potentially be made, and then work with the procurement department to reduce the current level of expenditure to meet business requirements. Our team was given a three-month deadline to make savings to the bottom line.


The outcomes of the consultancy engagement were highly successful. Cambridge MC implemented a series of strategic initiatives that included streamlining processes, renegotiating supplier contracts, and optimising resource allocation. As a result, we were able to save £10m on an addressable budget of £80m, in under three months.

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How we help our clients

Our team of experts has decades of experience providing exceptional service to retail businesses large and small

Turnaround, Expansion & Growth Strategies

At the forefront of our retail service is our expertise in delivering strategic growth; we will support the growth of your retail business whether it is a start-up, a scale-up or an established business that needs a strategic review and refresh.

International Expansion & New Markets

The two crucial avenues for solid and impactful expansion are growing into new regions and markets; we have the expertise to manage both of these pathways for you and help every step of the way.

Digital Transformation

As important as physical presence is, it is equally important to be just as accessible online. Our specialists can support the transformation of all your digital assets.

Procurement Support

Our procurement specialists are well-equipped to select the best suppliers and negotiate better prices when procuring your commodities, resources, and equipment.

People Strategies

People are at the heart of any business, and this is never more true than in retail – we can help create and shape your people strategy, at any level, to ensure your organisation is robust and you can maximise your potential. 

Restructuring & Consolidation

With growth and expansion comes change and restructuring; we have specialists to support you through every step of a merger, acquisition, or divestiture.

Placemaking & Masterplanning

Every retail destination is only as good as the sum of its parts; we are equipped with the expertise and resources to create places of the future, blending every ingredient and investment to deliver something special for the customer, community, and stakeholders.

Cyber Security, Business Continuity & Resilience

Our Cyber Security practitioners can support you in protecting the digital assets and operations of your retail business, promoting continuity and resilience.

Change Management

Change is a constant in retail - development, modernisation, expansion, transformation, acquisitions, etc.; we will support your transitions whether large or small.

Industrial & Manufacturing

Case Studies


A vineyard at sunset
by Pete Nisbet 17 April 2024
edenseven Supports Direct Wines’ Progress to Net Zero By providing a carbon assessment and supporting global supplier engagement. Direct Wines Ltd (Direct Wines) is an international and independent wine merchant which launched its first non-UK business in 2007 and currently has operations across the globe, with over 450 suppliers in their network and employing approximately 1,000 people. Direct Wines owns Laithwaite’s Wine and Averys in the UK, as well as owning and operating a number of their own vineyards and wine-making facilities in the UK, France, USA, and Australia. Direct Wines engaged edenseven, one of the Cambridge Management Consulting group of companies, to support the acceleration of their sustainability programme, with a clear focus on engaging their supply base. Project Overview To research the different techniques being adopted across the globe to sequester (store) carbon within the wine-growing community. The final report would need to show technical in-depth research and be summarised in a format to enable general circulation. Create a muti-language online questionnaire focussed on benchmarking Direct Wines’ supply chain engagement levels relating to decarbonisation. This analysis would be summarised and presented to the board. To create an engagement plan with key suppliers across multiple regions to provide a variety of consultative services to enable the acceleration of decarbonisation. Skills & Knowledge An environmental expert with an in-depth knowledge of carbon sequestration and best practice techniques. Digital capability to produce a multi-language questionnaire and host it on a separate domain to Direct Wines. A clear understanding of an appropriate questionnaire structure, which will product meaningful quantifiable data, while assuring a high response rate. Experience in delivering bespoke carbon reduction and benchmarking projects across different geographies. Outcome & Results Market Analysis : A structured research paper giving clear guidance on the methods used to sequester carbon across multiple regions. This gave Direct Wines a document which would be distributed to senior stakeholders and suppliers to help positively impact their overall Scope 3 emissions. Supply Chain Assessment : A clear benchmark of Direct Wines supply chains current understanding an progress to achieve net zero. This gave Direct Wines the ability to identify individual suppliers who needed support to move forward. Programme Development : The delivery of a programme of work across selected suppliers which consisted of carbon foot-printing assessment, renewable energy feasibility studies, best practice gap analysis, and data reviews.
Ice shards up close with neon tints
by Pete Nisbet 12 February 2024
Press Release: 25/01/2024 - Iceland Foods Limited (Iceland), one of the UK's best known supermarket chains with almost 1000 locations, has signed a long-term agreement with edenseven , one of the Cambridge Management Consulting group of companies, to report and monitor all classes of emissions through their online carbon reporting and management platform, cero.earth. Built by edenseven's in-house software engineers, cero.earth is a cloud-based carbon accounting and management platform that provides a complete view of a business' emissions and decarbonisation plan. Monitoring emissions across all three scopes, cero.earth gives a business a clear understanding of its current position against net zero targets, creates insights to identify areas where action is required, and uses the reporting functionality to help meet regulatory requirements. Capturing data from all of Iceland's stores, food warehouses, distribution centres, and supply chain, cero.earth will help Iceland to report their Scope 1, 2, and 3 emissions, monitor their existing decarbonisation programmes, and build insight to create momentum across their whole portfolio and supply chain. Pete Nisbet , Managing Partner of edenseven, said: "cero.earth has been built to give businesses like Iceland a resource which will help them make a material change to their overall emissions footprint and meet regulatory reporting requirements. With the seamless data input process, clear reporting functionality, and analytical support, cero.earth will free up Iceland's resources to focus on the deployment of programmes of work to deliver against their net zero ambitions." Graham Ireland, Head of Energy and Mechanical Services at Iceland, said: "As a proud signatory of The Climate Pledge and with a target for our own operations and supply chain to be net zero by 2040, Iceland has a clear focus on emission reduction. At Iceland, we believe that every business has a responsibility to take action against climate change and reduce its carbon footprint. Using a resource like cero.earth will allow us to easily report on all 3 Scopes of emissions, enabling Iceland to achieve our targets through clear insight and easy project tracking, as well as helping to meet regulatory reporting requirements." About edenseven edenseven is a sustainability consultancy and technology provider that uses data and market experience to enable companies and their supply chains to play their part in tackling climate change while achieving sustainable growth. edenseven uses the combined power of data, advanced analytics, and pragmatic project management to help companies baseline their current status, identify improvement opportunities in the short, medium, and long terms, and plan and implement those opportunities. For more information, visit our website: www.edenseven.co.uk About Iceland Foods Limited Iceland is one of Britain's fastest-growing and most innovative retailers, recognised as one of the best companies to work for in the UK. Iceland seeks to build a growing, profitable, and responsible business that does the right thing for their colleagues and customers, the communities they serve, the planet, and future generations. Iceland has almost 1000 locations across the UK.

Our team can be your team


Our team of experts have multiple decades of experience across many different business environments and across various geographies.


We can build you a specialised team with the skillset and expertise required to meet the demands of your industry.


Our combination of expertise and an intelligent methodology is what realises tangible financial benefits for clients.

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Our Industrial &

Manufacturing Experts

Industry insights


Pembroke College lawn bathed in sunlight
by Tim Passingham 12 March 2026
CAMBRIDGE | See how Cambridge MC and Pembroke College are creating mutual value through a unique corporate partnership spanning student opportunities, academic collaboration and industry events | READ FULL CASE STUDY
Neon sharks made out of code.
by Simon Crimp 9 March 2026
Cyber Security | Ransomware in 2026 is a board-level resilience issue. Learn the key risks, weak spots and practical questions boards should ask to improve readiness, recovery and response.
The Top 21.2026 at the awards event in Cambridge, UK.
6 March 2026
The #21toWatch Top21.2026 winners have been announced at an awards ceremony at The Glasshouse innovation hub in Cambridge.
Asian business woman near a long window and looking at a tablet.
by Arianna Mortali 6 March 2026
BLOG | A student’s perspective on why women shouldn’t have to ‘play masculine’ to succeed at work – and how valuing empathy, confidence and inclusive leadership can help close gender gaps and build healthier organisations.
Abstract squiggle of circles
by Simon Crimp 19 February 2026
Where should leaders start with AI in 2026? A practical guide to moving beyond pilots, clarifying risk appetite, strengthening governance, improving data readiness, and delivering measurable enterprise value from AI at scale | READ FULL ARTICLE
Close up of a data centre stack with ports and wires visible
12 February 2026
We were approached by one of the fastest growing data centre providers in Europe. With over 20 data centres throughout the continent, they are consistently meeting the need for scalable, high-performance infrastructure. Despite this, a key data centre in Scandinavia had become reliant on a single, non-redundant 1 Gbps internet service from a local provider, posing significant risks to operational continuity. To enhance the reliability of its network and resolve these risks, our client needed to establish additional connectivity paths to ensure the redundancy of its infrastructure. The Ask Cambridge Management Consulting was engaged to address these connectivity challenges by identifying and evaluating potential vendors and infrastructure options to create second and third connectivity paths. This involved exploring various types of connectivity, including internet access, point-to-point capacity, wavelengths, and dark fibre. Additionally, Cambridge MC was asked to provide recommendations for building a local fibre network around the data centre to control and maintain diverse paths. This would allow the data centre to connect directly to nearby points of presence (PoPs) and reduce dependency on external providers, thereby enhancing network resilience and operational control. The goal of this project was to ensure that the Nordic data centre could maintain continuous operations even in the event of a failure in the primary connection. Approach & Skills Cambridge MC approached the project with a focus on ensuring operational continuity and resilience for the data centre. By identifying multiple connectivity paths, we aimed to mitigate the risk of network failures and ensure that the data centre could maintain continuous operations even in the event of a failure in the primary connection. This approach allowed Cambridge MC to provide a comprehensive solution to address both immediate and long-term connectivity needs. We employed a combination of Agile and Waterfall methodologies to manage the project. The initial investigative phase allowed a Waterfall approach, in which our team conducted thorough research and analysis to identify potential vendors and connectivity options. This phase involved detailed interviews with various telecommunications providers and an assessment of publicly available information. Once the initial analysis was complete, the workflow transitioned to an Agile approach for the implementation phase. This allowed Cambridge MC to adapt to new information and feedback from stakeholders, ensuring that the final solution was both flexible and robust. Challenges Lack of information: One of the primary obstacles we faced was the lack of detailed network maps and information from some of the potential vendors. To overcome this, the team conducted extensive interviews with contacts at these companies and leveraged its existing network of industry contacts to gather as much information as possible. Remote location: Another challenge was the remote location of the data centre, which limited the availability of local infrastructure and required us to explore creative solutions for connectivity. Cambridge MC addressed this by proposing the construction of a local fibre network around the data centre, which would allow for greater control and flexibility in connecting to nearby PoPs. Fragmented factors: Additionally, coordinating with multiple vendors and ensuring that their services could be integrated seamlessly posed a logistical challenge. We mitigated this by recommending a phased approach to implementation, starting with the most critical connectivity paths and gradually expanding to include additional options. Outcomes & Results Increased Connectivity: Cambridge MC successfully identified and evaluated multiple connectivity paths for the data centre. By exploring various types of connectivity, including internet access, point-to-point capacity, wavelengths, and dark fibre, we provided a comprehensive solution that significantly enhanced network resilience and reliability. Greater Control & Flexibility: Our recommendations for building a local fibre network around the data centre allowed for greater control and flexibility in connecting to nearby points of presence, ensuring continuous operations even in the event of a failure in the primary connection. New Vendors: The team’s extensive network of industry contacts and deep understanding of the regional telecommunications landscape allowed for a thorough and nuanced evaluation of potential vendors and connectivity options. Scope for Future Work: Cambridge MC identified several future developments with the potential to further enhance international connectivity and provide additional redundancy for the data centre. We also proposed further assistance, including a site visit for a more in-depth analysis of options, issuing RFI/RFP to vendors for capacity and fibre, and conducting similar connectivity studies for other candidate sites in the region.
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"Cambridge Management Consulting helped Liberty Global with a centralised procurement model, and realised huge savings in annual costs."


- Liberty Global

"Realised huge savings in annual costs"

Get in touch with our

Retail team today


We are a highly collaborative team of senior-level executive professionals able to adapt to any challenge, however niche & challenging.

+44 (0)1223 750335

info@cambridgemc.com

Contact Form - Retail, Property, Manufacturing

Case Studies


Our team has had the privilege of partnering with a diverse array of clients, from burgeoning startups to FTSE 100 companies. Each case study reflects our commitment to delivering tailored solutions that drive real business results.

CASE STUDIES

A little bit about Cambridge MC


Cambridge Management Consulting is a specialist consultancy drawing on an extensive global network of over 200 senior executives in 22 countries.


Our purpose is to help our clients have a better impact on the world.

ABOUT CAMBRIDGE MC