A unified approach that connects commercial goals to innovation
DTaaS has emerged to help organisations of all sizes remain competitive in an era of ongoing business transformation and optimisation.
Faced with new technologies, disruptive start-ups, rapidly changing customer expectations, cybersecurity threats, and complex sustainability targets, organisations require an ongoing digital strategy combined with seamless, end-to-end transformation.
Digital Transformation as a Service creates a complete ecosystem that makes it easier and more
cost-effective to manage, deploy and scale operational systems without huge one-off expenditures.
Digital Transformation as a Service addresses the following business challenges:
Our model gives your business access to world-class experts and high-performance resources that might be out-of-reach for a one-off project or in-house solution.
Together we set the strategic direction of your business transformation by discovering your key commercial objectives. This becomes the metrics that measures our success.
Focusing on your strategic direction, our experts complete a full analysis of your current business systems. They determine what processes are holding your business back and the pathways to achieve your strategic goals.
We analyse your workflows using industry-standard mapping tools such as Six Sigma to establish what is and isn’t working. Then we create a roadmap to optimise all your workflows.
Our DTaaS model has been designed to ensure the successful implementation of new digital processes, while causing minimum disruption to your business.
Each stage in the process is defined in a roadmap with an agreed timeline. All stakeholders can be confident that current investment is moving the company toward its goals.
Our technical team develop the cloud-based software to support your tailored workflows, building everything you need to meet all your business objectives.
The entire process is expertly managed to ensure the project runs smoothly end-to-end. We ensure your people are fully engaged with each phase of your digital transformation.
We believe successful projects are delivered through clear communication, transparency and collaboration. We strive to work with openness, honesty and accountability.
Build a tailor-made solution
By understanding your business goals and ideas for innovation, we explore ways to deliver exceptional commercial impact using technology.
We take your digital transformation strategy and develop a Software Roadmap that delivers on each defined business impact area.
We overlay a detailed
project delivery plan, with your software designs & development plans, so that projects run smoothly end-to-end.
Steve is a highly capable, pragmatic, results-oriented entrepreneur with experience developing and growing businesses through the effective use of technology.
Steve strives to gain a thorough comprehension of a company and then translate their business goals into technical specifications. The ensuing plan serves as the foundation for an investment in technology designed to offer consistent commercial benefits. He brings innovation solutions to board-level partnerships based on his experience across a variety of sectors and company sizes.
He has helped numerous companies create and implement roadmaps which systemise and streamline business operations, reinforce the processes in bespoke business management software, and subsequently achieve or exceed the growth they predicted.
Our team of Digital Transformation experts have multiple decades of experience in many different business environments and across various geographies.
We can build a specialised team with the skillset and expertise required to keep your projects on budget and on schedule.
Our combination of expertise, agile and waterfall methodologies, on-demand model and close integration with your own teams provides a cost-effective solution for any challenge.
The company’s business systems were restricting its profitable growth, due to the necessary complexities involved in the HMO sector, coupled with Capital Living’s unique approach.
This included managing tenant interviews, contracts, onboarding and outboarding, organising maintenance requests and repairs, along with all the financial flows that supported these elements. Reducing business risk by complying with the regulatory requirements within the HMO sector, was another important aspect to address.
Capital Living’s processes required a comprehensive review to determine inefficiencies in their current systems. After detailed discussions we mapped out the company’s current workflows and combined them in one coherent relationship map.
With significant monies constantly moving within the business, it was important to create a real-time reporting system to give an accurate account of Capital Living’s current financial status.
Steve & his team also focused on management controls and defined the best way of viewing information at both a macro and micro level. This was achieved with full automation, real-time dashboards and flexible reports, where we transformed raw data to give a clear and precise view of their business.
Capital Living now has a meaningful, accurate and real-time view on all aspects of their business. This insight enables them to manage all costs, assess profitability down to individual rooms and tenants, and predict occupancy levels so that they can increase their property portfolio to meet demand and maximise profit.
The company’s customer service has significantly improved, and they now have a transparent end-to-end process that’s paper-free. And the team benefits from an easy-to-use system that manages complex processes, where risk is reduced, and compliance is built in. Apart from staff overheads being reduced, Capital Living’s revenue currently far exceeds averages for this sector, which are around £100,000 per staff member.
"We have standardised our processes to produce consistent and effortless results for our customers for years to come”
Adam Goff, CEO and Founder, Capital Living
Cambridge Management Consulting is a specialist consultancy drawing on an extensive network of global talent. We are your growth catalyst.
Our mission is to help our clients make a better impact on the world.