Energy & Utilities

Combine Strategy, Innovation & Sustainability

to meet your targets for decarbonisation and long-term growth


We believe that growth and sustainability are not mutually exclusive. With the right strategy, decarbonisation will create revenue opportunities, improve your reputation and inspire your workforce. A realistic sustainability strategy that has the support of your leadership and all your stakeholders is one of the best ways to future proof your business against a volatile energy market and unforeseen environmental and economic threats.


We provide a range of strategy, procurement, and technology services to help businesses in the energy and utilities sector pursue a rigorous decarbonisation strategy backed by data. Our mission is to help you realise your net zero goals in a realistic timeframe while also reducing costs and streamlining your operations.


Decades of experience in the Energy & Utilities sector

Our Energy & Utilities services combine the technical know-how and global reach of Cambridge MC with the energy sector knowledge and data-driven approach of our sustainability sister-company, edenseven.


We offer a tailored package that can link together any number of our consulting services with experts in sustainability to provide the best-fit solution for your needs.

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Case Study

Eneco


Eneco UK, a subsidiary of Eneco Group, enlisted edenseven, a subsidiary of Cambridge Management Consulting, to tackle a range of decarbonisation challenges to advance their sustainability progress. The main focus was on transitioning towards sustainable energy solutions.


Cambridge Management Consulting implemented a new customer interface, conducted a comprehensive market review, and analysed Eneco UK's customer base for future planning.


The project resulted in a successful interface deployment, precise market analysis, and enhanced customer understanding, supporting Eneco's decarbonisation journey and solar product planning.

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How we help our clients

Our global network of experts and partners provide a wide range of strategy and project support to public & private organisations

Sustainability

Focuses on integrating sustainable practices into core operations, optimising resource use, and reducing your carbon footprint.

Strategy

Our global team of experts create detailed and accurate sustainability strategies backed by data analytics.

Procurement

We achieve significant cost savings while promoting sustainable supply chains—contributing to a significant reduction in Scope 3 emissions.

Digital Transformation

We leverage advanced technologies to modernise operations to more sustainable options. We offer digital tools and platforms that enhance efficiency, reduce waste, and optimise resource management.

Project Management

Our PMaaS offers an enhanced ability to achieve strategic sustainability outcomes efficiently, reducing risk and ensuring that projects contribute positively to your sustainability targets.

Change Management

Provides structured frameworks and expert guidance to manage the human and organisational aspects of change, ensuring a smooth transition and integration of new sustainability initiatives.

Cyber Security

Secure by Design security protocols, continuous monitoring & rapid response capabilities to protect against breaches and cyber-attacks. Ensures operational continuity and data integrity, which might otherwise delay sustainability goals.

Energy & Utilities

Case Studies


by Pete Nisbet 21 February 2024
edenseven Deliver Numerous Decarbonisation Programmes for Eneco By conducting a market review and providing technical project management. Eneco UK is a subsidiary of the Dutch energy company, Eneco Group, which operates and buys from over 5GW of renewable assets supplying to millions of customers in the Netherlands, Belgium, Germany, and the UK. In support of Eneco’s operational and product development, edenseven, one of the Cambridge Management Consulting group of companies, were engaged in delivering a number of programmes of work across Eneco UK’s portfolio. Project Overview edenseven's in-house software developers provided technical programme management to deploy a new customer interface for the UK business. This required coordination with the selected external software vendor and integration to Eneco Group trading and data systems. edenseven were tasked to undertake a market review of forward trends within the UK I&C (Industrial and Commercial) sector and an assessment of the market for solar in the UK. edenseven conducted a review of Eneco UK’s existing customer portfolio through a series of detailed interviews. Skills & Knowledge A seasoned programme manager with a demonstrably good track record of delivery in a heavily matrixed organisation, and the ability to communicate with senior technical boards. An energy expert with a detailed knowledge of the UK energy market; with a specific understanding of the evolving policy landscape, internal commodity trading processes, and customer interface expectations. A customer-facing energy expert with extensive knowledge of the electricity market and the requirements of large end users of energy – having previously managed some of the biggest portfolios in the UK. Outcome & Results New Customer Interface: The successful deployment of a new customer interface platform which was delivered to the client’s specifications, within the allocated budget and to the internal process requirements of Eneco. Forward Planning: The delivery of a clear forward view of the evolving I&C energy market and engagement at a senior level for a new solar product. Customer Awareness: A clear outline of Eneco’s current customers’ future requirements, gained through a series of interviews which highlighted their expectations as they shift into a more decarbonised environment.
The back of a car.
by Jason Jennings 21 December 2023
Using our significant experience in project management to roll out an effective and consistent delivery programme Client is a multinational oil and gas company with a strong focus on the renewable energy market and electric vehicle charging. They have a large portfolio of company owned sites in the UK, Europe, US, Australia, and New Zealand—and they aim to offer EV charging services in all of these locations. EV charging services will be provided at both company-owned, and dealer-owned sites in every region. The client's main focus is on building high priority EV charging hub sites together with their strategic partners in the centre of big cities (e.g., London, Amsterdam, etc.) or other high profile locations like the NEC in Birmingham, UK. Project Overview The client wants to invest into network infrastructure (WAN, LAN, WLAN) to provide EV charger connectivity with a PCI compliant payment solution, in order to deliver a reliable and secure service and the best customer experience possible. The goal is to provide the same experience and services on all EV charging sites that carry the client’s logo while not being directly in charge of making decisions as to which locations will be equipped with EV chargers. As the EV estate grows, there will be new partners and new sites coming into scope constantly. This EV charging programme delivery needs to be closely aligned with other network upgrade programmes running simultaneously on all customer owned/operated sites in multiple countries. The client approached us to support the development and implementation of a ‘cookie-cutter’ network connectivity solution that would be accepted and implemented in cooperation with their teams responsible for the deployment. Specific Challenges Client's huge efforts to establish themselves in the EV charging market in UK, EU, ANZ, and US led to a significant disconnect between company departments involved in the programme delivery. Most of the client's attention was placed towards finding the right partners for the EV charging hardware, but there was no dedicated point of contact to provide expert advice on the network connectivity—as this aspect of the delivery had not been properly assessed before deployment activities started. This disconnect led to a missed opportunity to leverage customer owned network infrastructure, which was pre-existing at most EV charging locations. The lack of cooperation and visibility across departments involved in the EV charging programme led to different engineering and networking standards used in the countries that are part of the EV charging programme, resulting in not only the customer incurring unnecessary costs of the rework/re-design, but also the monthly recurring charges of an inadequate network solution. The complexity of the programme required a large number of teams to be mobilised and focused on delivery in each country/region. Specific teams were set up to promote the EV charging services to other strategic partners with various types of offers. None of these teams cooperated with the network connectivity teams in any efficient, regular, or scalable manner. And although a high level agreement was made to promote a single, cookie-cutter network connectivity solution (moving away from SIM cards towards hard wired connectivity), no steps were taken to translate this agreement into action on a global scale. Solutions Our first objective was to understand the organisational structure of the various departments working on the EV charging programme. The access to site designs, engineering standards, site plans, and future deployment plans was crucial to understanding the scope and to propose a viable network solution. At the end of this investigation, we had 1291 sites of various sizes in scope, spread across 8 countries and 3 continents. This scope was always changing as the number of sites was set not by our client's team, but by an altogether different department. Due to global chip shortages, the lead time on network equipment has been 3-4 times longer than normal, so it became critical to ensure that purchase orders were placed in time and the costs included in the appropriate budgets. Once we understood the scope and targets the client was set to achieve, we finalised the solution and calculated the amount of network equipment needed to deliver the service. We managed the network equipment ordering and delivery process. At the same time, we were informed of a BT/Openreach partnership with our customer and were asked to manage the delivery of the lines for high priority EV hub sites. We became the main point of contact and immediately saw the challenges with new line deliveries. As part of the feasibility study, they required us to know not only which BT products were available on each potential EV hub location, but also what point of connection BT/Openreach use to connect from, and what route the new line would need to take. This requirement was resolved by ordering and managing standalone surveys and by requesting a dedicated Openreach Project manager who would support all new line deliveries for our customer. Further Challenges The next challenge was to ensure all sites have the necessary network infrastructure provided during the civil works for the EV chargers. This way, the cabling is done by the same EPC who is pulling electric cables, therefore minimising the costs of this activity and reducing the duration. The EPC contractors needed a clear set of instructions and SoW. Our team took the initiative to put the necessary documentation together and work with the customer’s global engineering teams to add this new requirement to their official engineering standards. During this lengthy process, the client was not only extending the scope of various types of delivery (i.e. greenfield sites v. brownfield sites; unmanned sites v. large retail sites) but also discovering new devices requiring network connectivity as per the EV chargers manufacturers’ designs, e.g. LV pillars. This new standard was crucial in implementing a new network connectivity design that ensured all EV charging sites utilise customer’s pre-existing network infrastructure, which was uplifted if necessary, e.g. bandwidth increase on an existing circuit, additional switch/access point installed and configured, etc. Our team was tasked to make the decision and chose an approach which is site specific but also in line with the ‘cookie-cutter’ solution our client requested. As the client's EV estate grew, it became obvious that our team needs to work more closely with product owners and have access to technical specs of various EV charger manufacturers. Each model posed a new challenge as some manufacturers did not have ethernet connectivity enabled for the specific charger or are using a single unmanaged network device to provide connectivity for up to 4 chargers at the same time. These variants needed to be explored and captured in the network design documents, and signed off by client network architects and digital security. We also had to ensure the new network solution contains provisions for a PCI compliant payment solution. The biggest challenge has always been communication. Decisions made at a high level were not properly communicated to all the team leads and our team was put in a position where we had to explain decisions and requests to various technical and non-technical departments within its organisation—as well as to their third party vendors and other suppliers. Securing their support and trust, necessary for implementation of the new network solution, required building a strong relationship and gaining knowledge of their SoW, targets and approaches. Outcomes & Results 1. First EV Hub in Luxembourg The solution we managed to design and implement was successfully deployed in a pilot site in Luxembourg, which was the first EV hub site the client has delivered in this country. 2. 8 Sites in the Netherlands The biggest impact was on client's market in the Netherlands, with 8 hub sites delivered: generating revenue of 762,000 euros YTD. 3. Sites in the US and UK We are rolling out the approved 'cookie-cutter' solution to hub sites in the US and UK/ 4. Single Point of Contact Providing guidance to various teams involved in the EV charging delivery - we became a single point of contact for any network connectivity-related questions, from EV chargers to payment terminals. 5. Cost Projections We were asked to put together cost projections for 2024/2025, based on the EV charging offers the client provided. 6. Further Expansion Requested to deliver network connectivity for EV chargers in 9 countries across 3 continents.
11 July 2022
Pink, purple, and blue bokeh lights on a black background.
Simon Vye

Our Energy, Utilities & Carbon vertical is led by Pete Nisbet

Managing Partner - edenseven

Pete is the Managing Partner at edenseven. He started his career over 23 years ago working for Southern Gas within their operations team and since then has built a deep understanding of the Energy and Carbon sector, having held senior roles in operations, commodity trading, and portfolio management. Pete most recently held the role of Managing Director for Mitie Energy, where he built an award-winning and market-leading business which provided Integrated Energy and Carbon Services. 


The coming years are pivotal in tackling the climate change crisis. Pete believes this will be achieved through effective use of data, deployment of new technology and collaborative thinking.

Our team can be your team


Our team of experts have multiple decades of experience across many different business environments and across various geographies.


We can build you a specialised team with the skillset and expertise required to meet the demands of your industry.


Our combination of expertise and an intelligent methodology is what realises tangible financial benefits for clients.

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Our Energy & Utilities Experts

Sustainability Insights


by Pete Nisbet 7 November 2024
edenseven Designs Energy Supply Strategy for H2 Green By conducting an energy sourcing review and engaging with suppliers H2 Green are a large-scale hydrogen storage business with a focus onsite close to towns and cities across the UK. H2 Green’s ambition is to build hydrogen hubs that deliver large amounts of hydrogen, providing security of supply for multiple users across whole regions. H2 Green engaged edenseven, one of the Cambridge Management Consulting group of companies, to build an electricity supply strategy to meet their growth aspirations and environmental requirements. Project Overview To provide a clear outline of the contracting structures within the UK electricity market which would support the green credentials of the business. Structures needed to range from REGO back supply contracts to more complex long-term renewables agreements. All contracting requirements needed to meet the ‘Renewables Transport Fuel Obligations’ and ‘Low Carbon Hydrogen Standard’. Investigate the commercial opportunities short short-term flexibility of assets and liaise with the supply commodity on product development. Support in consultations to government departments relating to the proposed price support mechanism. Skills & Knowledge An energy expert with a detailed knowledge of the UK energy market, with a specific understanding of the evolving policy landscape and how green hydrogen fits into the government’s forward plans. An insight into global commodity markets and the various contracting structures currently in place across the supply community. A clear understanding of how assets can be utilised in the short-term trading markets and the value of ‘optionality’. An individual who holds key relationships across the supply community to enable product development and the ability to influence existing standardised offerings. Outcome & Results Market Analysis : The delivery of a clear and concise view of all the contracting structures currently being provided with the UK electricity market; this included both physical and financial products. Engagement with Government Bodies : A well-considered submission to the relevant government bodies in response to a published consultation. This outlined the appropriate pricing and support structure needed to accelerate the Green Hydrogen Industry. Supplier and Investor Relationships : The creation of a strong link to key suppliers and investors within the energy market. Promoting the development of Green Hydrogen and the benefits it can bring to global decarbonisation.
Abstract neon lines from a spinning object
by David Jones 11 September 2024
The Environmental Trade-off in Digital Infrastructure Development Digital development presents a double-edged sword. On the one hand, it boosts productivity through remote work, AI, and automation, with the potential to lift billions out of poverty. Yet, at the same time, the rapid growth of infrastructure required to support these developments will need a corresponding growth in decarbonisation to avoid a climate catastrophe. The German Advisory Council on Global Change highlights this contradiction: “uncontrolled digital change threatens to undermine the important foundations of our democracies” [1] . This article takes an in-depth look at how global institutions push the mantra of ‘digitisation’ as a developmental priority for nations while failing to adequately acknowledge the huge climate impact of this enterprise. This obscuring of consequences eases the way for a rapid extension of infrastructure that consumes billions of gallons of non-renewable resources annually. In this article, I suggest that detailed modelling and forecasting are one of the major pillars needed to address this dichotomy. I will set out an approach and resources for modelling the digital demand to design a more predictive approach to digital infrastructure builds. The Environmental Impact of a Data Explosion The amount of data flowing over global digital infrastructure has exploded 300-fold over the last 10 years [2] , with the next 20 years expected to see faster-paced growth on the back of the continued digitisation of life and entertainment, as well as from huge numbers of people in developing countries coming online for the first time. This explosion is a good thing—the UN’s Sustainable Development Goal (SDG) 9 aims to provide universal and affordable access to the internet by 2030 [3] . Access to the internet and digital services strongly correlates with improvements in education, healthcare and women’s empowerment. As increasing numbers of people come online, and the scale of their data use grows, a variety of digital infrastructure will need to be built or scaled up if the digital ambitions of countries and trading blocks are to be realised. Connectivity is one part of the solution—increased coverage of broadband, mobile and satellite will undoubtedly support these targets. But, ultimately, all that data traffic needs a destination point, in the form of data centres, which, unfortunately, require vast sums of power. In the USA, data centres are expected to consume 380TWh of electricity by 2027 [4] , almost 9% of the country’s total consumption. Ireland faces an even larger burden with digital infrastructure expected to consume 33% of the country’s total electricity by 2026 [5] , and potentially 70% of the country’s electricity by 2030 [6] . Ireland and the USA have reliable national power grids, but this is not necessarily the case in developing countries. In Nigeria, data centres and mobile towers rely heavily on diesel generators, burning nearly a billion litres of diesel annually. This is a country where the average annual mobile data traffic per subscription is only 6GB per year [7] , just over 0.1% of the average traffic from a UK subscriber. To achieve universal internet access for a population that is estimated to cross the 300 million threshold by 2036 will require an exponential growth in digital infrastructure. If Nigeria remained dependent on diesel generators, and data consumption on a per-person basis reaches the UK’s level of data traffic, then the country would consume 9 trillion litres of diesel a year—over 100 times the amount of diesel consumed by the entire world in 2022 [8] . This single event would create a climate catastrophe—even if the UK, France, Germany, Spain and the Nordics reduced their CO2 emissions to zero, this would offset less than half of this increase. This is of course the worst-case scenario. Grid infrastructure has developed across West Africa and there are a multitude of projects which are building green energy infrastructure. But there has yet to be a major MNO, TowerCo or data centre company which has shown significant year-on-year reductions in emissions. It is unjust to expect developing nations to slow down or halt their digitisation while developed countries reap the benefits of a digitised economy. Instead, alternative approaches to managing global emissions are needed. And this is where predictive analytics become a crucial tool for forecasting future demand. These tools and models will support the development of alternative strategies for power generation and implement methods to reduce emissions from digital infrastructure. A predictive tool that models national network traffic growth and compares it to projected digital infrastructure expansion will help identify underserved areas early, enabling better planning of digital and power infrastructure. Early planning allows for the integration of renewable energy, natural cooling solutions, and partnerships with sustainability experts to reduce emissions. Creating the Model: Traffic vs Digital Infrastructure To address these challenges, David Jones, an Associate of Cambridge Management Consulting, has developed a comprehensive model that examines global internet traffic on a country-by-country basis and compares it to existing and planned digital infrastructure within those countries. This model considers several factors: Population Growth: Increasing numbers of internet users Economic Growth: Rising wealth levels leading to more internet usage Internet Penetration: A growing proportion of each country’s population getting online Usage Patterns: Moving towards video transmission over the internet significantly increasing traffic B2B and M2M Traffic: Business-to-business and machine-to-machine Internet traffic growth This model projects internet traffic growth over the next 20 years, if data traffic growth follows a logarithmic curve, increasing at a decreasing rate. In Germany and other developed nations, the rate of traffic growth slows once it reaches a certain threshold, as there is a natural limit to how much HD video a person can consume. By comparing these projections with a database of over 10,000 data centres, including locations and power consumption, it is possible to identify regions with underdeveloped or overdeveloped digital infrastructure. Note: This model does not account for the growth in generative AI, which adds further demand on a strained digital infrastructure. For more information on this subject, see our recent article: Building an AI-ready infrastructure . Initial Results When we run this model and compare countries, what immediately becomes clear is the difference in scale between the growth of digital infrastructure and internet traffic. Ireland’s digital infrastructure is increasing at a rate faster than its internet traffic, while in countries like Bangladesh and Algeria internet usage is growing ten times faster than the digital infrastructure that supports it. David has modelled 76 countries and will be completing another 50 over the next few months. So far, the CAGR of internet traffic is around 30%, and the CAGR of data centres is around 12%. What’s clear from this graph is how the difference in growth rates compounds over time, and that as the years progress the gap between traffic and infrastructure widens. This shows that over time the availability of infrastructure will become a massive limiting factor to digital experience. Eventually, the lack of adequate infrastructure may even prevent citizens from accessing essential internet services.
Neon overlay of aerial shot of Peterborough
by Kat Wilcox 27 August 2024
Cambridge Tech Week As Cambridge Tech Week approaches, there is a spotlight on innovative technological solutions that can accelerate local authorities towards their net zero targets. This year, a standout contribution comes from edenseven, an environmental consultancy with strong ties to the region. In collaboration with Peterborough City Council and a consortium of other organisations, edenseven is developing an innovative digital platform, cero.places, designed to accurately measure emissions, report on interventions, and provide insights for the council's decarbonisation strategy. As we gather at Cambridge Tech Week to celebrate and explore world-class technological advancements, the work of edenseven and Peterborough City Council serves as a compelling example of how tech-driven solutions can level the barriers to a sustainable future. The Opportunity Local Authorities have the capacity to impact roughly one third of UK emissions, according to the Climate Change Committee’s 2020 report, being able to control significant portions of local transport, social housing, and waste, as well as influence the behaviours of local businesses and communities. 327 out of 394 (June 2024) Local Authorities have declared a climate emergency, of which 114 have a net zero target and 280 have a plan (CAPE.mysociety.org). This demonstrates both a belief in the importance of responding to climate change, and a willingness to act . The Challenge While there has been support from central government, including the establishment in 2022 of regional Net Zero Hubs, the assistance website – Net Zero Go - in 2023, and substantial funding, the Climate Change Committee summed up the main challenge: ‘In England and Northern Ireland, there is no overall plan on how local authorities fit into delivering net zero. The onus is on local authorities to work out their own course based on piecemeal policy and communications from Government.’ This ‘working out their own course’ is demonstrated by the 2024 Local Government Association Sustainability Survey , which showed significant variation across authorities: 92% are reporting their authority’s scope 1 and 2 emissions, but only 35% are reporting their scope 3 emissions . 52% report their local area’s scope 1 and 2 emissions, and only 15% report their area’s scope 3 emissions . 37% use their own tools to arrive at their authority’s carbon emissions, 33% use a purpose build tool, and 19% used an external consultancy. To measure area wide emissions, 52% use the BEIS inventory, 16% use an external consultancy, 16% use SCATTER, and 8% have developed their own tools. But there is no single platform which provides both area-wide and authority accounting, and certainly not one which also combines pathway strategies and project tracking for local authorities. The absence of a common framework and approach to report emissions is problematic, as good measurements are key to building effective emissions reduction strategies , setting measurable and ambitious emission goals, and tracking progress accurately. Our Technology Solution The absence of a common framework is clear, but the solution is clearer: good measurements and accurate tracking require robust and dynamic data and management , which can be found in a technological approach. Using Peterborough as an example of a region whose environmental strategy could benefit from further structure, the holistic and objective nature of a technological solution stands to resolve the following boundaries: Understanding of the emission totals across the authority and area. A consistent a simple way to manage emission data across the council. Creating standard reports quickly and easily for different audiences (eg. senior executives to local communities). Consolidating and tracking all intervention projects across the council area. Measuring and illustrating the impact of ongoing projects both individually and collectively. As part of Peterborough Accelerated Net Zero (PANZ), edenseven, a sustainability consultancy based in the UK with strong connections to Cambridge, has been developing a digital platform with which to respond to these very challenges, and more, cero.places . In affiliation with their in-house carbon accounting platform, cero.earth , this system is being designed to specifically help Peterborough City Council and Cambridgeshire County Council to successfully record and report their carbon emissions, climate strategies, and intervention projects aligned to these strategies. With the potential to further benefit other local councils , cero.places also has the built-in capacity to identify potential intervention projects , capture stakeholders , track funding , and communicate updates to the public . As such, leveraging the numerous positives and innovations of technology, cero.places will support councils to easily and accurately record, manage, and report on their emissions, strategies, and projects in a consistent way, providing a standardised approach to the project. Furthermore, partners, and the public, will be able to see the projects they are involved with and the impact that their interventions are having on reducing emissions and achieving targets. What's Next? Although cero.places is being designed using Peterborough and Cambridgeshire councils as test cases, the underlying tech will be flexible enough that it can easily be customised to any local authority , integrating with their tools and systems. The long-term vision is to make a platform that becomes the go-to for local authorities to manage their net zero journey end-to-end . About edenseven edenseven is a sustainability consultancy and technology provider that uses data and market experience to enable the private and public sector, and their supply chains, to play their part in tackling climate change while achieving sustainable growth. For more information, visit their website . About PANZ edenseven is delivering Peterborough Accelerated Net Zero alongside consortium partners: Peterborough City Council, Cambridgeshire County Council, Nordic Energy, Energy Systems Catapult and PECT. Innovate UK are funding £2.75m of this £3.2m project. The work described here is just one of several work packages. For more information, read more here .
by Pete Nisbet 23 July 2024
edenseven Helps ISS to Decarbonise their Operations By conducting a review of their market and target audience to align their organisation with their sustainability goals. ISS is a leading workplace experience and facility management (FM) company which provides placemaking solutions that contribute to better business performance and make working life easier, more productive, and more enjoyable. With a significant presence in the build environment, ISS has a clear focus on delivering sustainable services to their customer base, helping them to achieve their net zero ambitions. edenseven , one of the Cambridge Management Consulting group of companies, were commissioned to review ISS’ current sustainability market offering, and, through an engagement programme, make sure that it was aligned to the requirements of their customers’ long-term sustainability ambitions. Project Overview To review the current market relating to sustainability services within the sector and outline the different types of structures and products being offered. Assess the current product and service positioning of ISS and review how they are being presented and articulated to the internal delivery teams and customer base. Create a clear and concise value proposition which outlines ISS’ breadth of services, and which can be communicated to customers by a broad cross section of the ISS team. Through a customer engagement programme, test the value proposition with a set of key accounts and record areas where refinement would be needed to align it to their requirements. Present findings to the ISS UK board and provide clear feedback and next steps. Skills & Knowledge Data Analysis: A broad knowledge of both the FM and sustainability sectors, and an ability to articulate findings from market research and stakeholder/customer interactions in an effective manner. Report Generation: Create documentation and reports which deliver complex requests and findings in a concise and clear manner to senior stakeholders and customers. Stakeholder and Customer Engagement: Build a continuous feedback loop to senior stakeholders within ISS and across key customer accounts. edenseven captured and reviewed customer needs and service requirements to produce effective and timely decision making. Outcome & Results Market Awareness: A clear understanding of market trends and contractive characteristics relating to sustainability services in the FM sector. Organisational Clarity: An outline of current services and how they are delivered through the sales process. Value Proposition: A clear and relatable value proposition which captures all services in a format which can be delivered by a broad cross-section of the ISS workforce. Forward Planning: A board-level presentation and report outlining key findings and next steps to deliver existing and new services which are focussed on meeting key customer requirements.
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"edenseven's analytic capabilities and industry knowledge delivered a high-quality output that met our requirement and exceeded our expectations"


Carole Coe - Peterborough City Council


"Exceeded our expectations"

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