edenseven

Sustainability


Sustainable growth through data-driven strategies

Accelerate your decarbonisation with data-driven strategies 


About edenseven

Our sister-consultancy dedicated to environmental impact


Our sister-company, edenseven, combines the technical and consulting expertise of Cambridge Management Consulting with decades of real-world experience in sustainability, analytics and the energy sector. They offer a tailored service that links your sustainability strategy to revenue opportunities and cost saving. 


edenseven can embed the tools and processes required to set your current benchmark, produce accurate reports and analysis for stakeholders, and help directly with your strategy and governance. 

“The greatest threat to our planet is the belief that someone else will save it.”

Robert Swan, Polar Explorer

25%


Of FTSE 250 companies did not report Scope 1 and 2 emissions in 2022

37%


Of FTSE 250 companies have not stated their net-zero target date 

9%


Increase in total emissions recorded by FTSE 250 companies in 2022 compared to 2021

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How we help our clients

Our team of experts has decades of experience providing sustainable solutions to both private and public companies

Strategy

Our team will help you to create pragmatic roadmaps with measurable targets and a realistic timeframe.

Carbon

We provide visibility for your footprint as well as realistic recommendations to create a positive impact on both the environment and your revenue. 

Data & Analytics

Our research and data analysts will unlock insights that help you decarbonise and identify opportunities for sustainable growth.

Energy

We assess and analyse your energy usage, create reduction plans and bespoke renewable contracting structures.

Ecosystem

We enable you to identify both current and future risks associated with your impact both today and against your on-going business plans.

Net Zero Platform

cero.earth is our in-house cloud-based software that supports your decarbonisation strategy—from measuring emissions to designing and tracking action plans.

Our
Net Zero Platform


Introducing cero.earth

1| Data


Capture your activity data in a single, secure place​

2| Insight


Understand and report your emission profile, hotspots & opportunities

3| Actions


Analyse and track your plan to decarbonise ​

Pete Nisbet

Our Sustainability practice is led by Pete Nisbet

Managing Partner - Sustainability

Pete is the Managing Partner at edenseven. He started his career over 23 years ago working for Southern Gas within their operations team and since then has built a deep understanding of the Energy and Carbon sector, having held senior roles in operations, commodity trading and portfolio management. Pete most recently held the role of Managing Director for Mitie Energy, where he built an award-winning and market-leading business which provided Integrated Energy and Carbon Services.


The coming years are pivotal in tackling the climate change crisis. Pete believes this will be achieved through effective use of data, deployment of new technology and collaborative thinking.

Who we have worked with


Telehouse

Telehouse

Eneco

Eneco

H2 Green
Peterborough City Council

Peterborough City Council

Iceland

Iceland

Imperva

Imperva

Laithwaites

Our team can be your team


Our team of experts have multiple decades of experience in energy & utilities, sustainability and data analytics—in many different business environments and across various geographies.


We can build you a specialised team with the skillset and expertise required to keep your sustainability strategy on track and on budget.


Our combination of a data-driven strategy and intelligent methodology realises sustainable growth for clients and embeds the tools, culture and knowledge to reach net zero.

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Our Sustainability Experts

Case Study

Eneco


Eneco UK, a subsidiary of Eneco Group, enlisted edenseven, a subsidiary of Cambridge Management Consulting, to tackle a range of decarbonisation challenges to advance their sustainability progress. The main focus was on transitioning towards sustainable energy solutions. 


Cambridge Management Consulting implemented a new customer interface, conducted a comprehensive market review, and analysed Eneco UK's customer base for future planning. 


The project resulted in a successful interface deployment, precise market analysis, and enhanced customer understanding, supporting Eneco's decarbonisation journey and solar product planning.

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Sustainability

Case Studies


A vineyard at sunset
by Pete Nisbet 17 April 2024
edenseven Supports Direct Wines’ Progress to Net Zero By providing a carbon assessment and supporting global supplier engagement. Direct Wines Ltd (Direct Wines) is an international and independent wine merchant which launched its first non-UK business in 2007 and currently has operations across the globe, with over 450 suppliers in their network and employing approximately 1,000 people. Direct Wines owns Laithwaite’s Wine and Averys in the UK, as well as owning and operating a number of their own vineyards and wine-making facilities in the UK, France, USA, and Australia. Direct Wines engaged edenseven, one of the Cambridge Management Consulting group of companies, to support the acceleration of their sustainability programme, with a clear focus on engaging their supply base. Project Overview To research the different techniques being adopted across the globe to sequester (store) carbon within the wine-growing community. The final report would need to show technical in-depth research and be summarised in a format to enable general circulation. Create a muti-language online questionnaire focussed on benchmarking Direct Wines’ supply chain engagement levels relating to decarbonisation. This analysis would be summarised and presented to the board. To create an engagement plan with key suppliers across multiple regions to provide a variety of consultative services to enable the acceleration of decarbonisation. Skills & Knowledge An environmental expert with an in-depth knowledge of carbon sequestration and best practice techniques. Digital capability to produce a multi-language questionnaire and host it on a separate domain to Direct Wines. A clear understanding of an appropriate questionnaire structure, which will product meaningful quantifiable data, while assuring a high response rate. Experience in delivering bespoke carbon reduction and benchmarking projects across different geographies. Outcome & Results Market Analysis : A structured research paper giving clear guidance on the methods used to sequester carbon across multiple regions. This gave Direct Wines a document which would be distributed to senior stakeholders and suppliers to help positively impact their overall Scope 3 emissions. Supply Chain Assessment : A clear benchmark of Direct Wines supply chains current understanding an progress to achieve net zero. This gave Direct Wines the ability to identify individual suppliers who needed support to move forward. Programme Development : The delivery of a programme of work across selected suppliers which consisted of carbon foot-printing assessment, renewable energy feasibility studies, best practice gap analysis, and data reviews.
by Pete Nisbet 19 March 2024
edenseven Supports Greater Anglia to Clarify their Decarbonisation Strategy By conducting a renewables and energy reduction and feasibility study, and a net-zero strategy review. Greater Anglia is a train operating company in Great Britain owned as a joint venture by Abellio and the Japanese trading company, Mitsui & Co. As a large user of energy with a complex portfolio of sites, Greater Anglia sees the importance of developing a clear and structured decarbonisation strategy across their network of stations, offices, and depots. Greater Anglia engaged edenseven, one of the Cambridge Management Consulting group of companies, to review their current sustainability strategy, benchmarking against best practices. Specifically, Greater Anglia requested that edenseven assess one of their largest depots for potential on-site renewable generation and energy reduction opportunities. Project Overview Greater Anglia needed an assessment of the current ‘as is’ status of their sustainability framework. The model needed to deliver the following: Assessment of current targets, data, and governance. Benchmark against sustainability best practices. Outline recommendations and next steps. Furthermore, Greater Anglia requested that edenseven conduct a site visit to review one of their largest depots and deliver the following: On-site renewable energy opportunities, outlining planning and infrastructure requirements. Assessment of immediate energy reduction ‘quick wins’ and potential capex requirements. Business case development, outlining paybacks, key recommendations, and next steps. Skills & Knowledge Expertise in net-zero strategy development and best practices. A clear understanding of key milestones in the delivery of a sustainability strategy. A detailed understanding of multiple renewable technologies and infrastructure requirements. A clear view of energy efficiency projects and which have the best environmental and financial return. Ability to write investment grade business cases to support decarbonisation projects. Outcome & Results Organisational Clarity : edenseven reviewed and created a clear report outlining the current ‘as is’ status of Greater Anglia’s sustainability strategy as well as key recommendations and potential next steps.  Analysis & Evaluation : Undertook an on-site survey and liaised with Greater Anglia’s engineering team members to integrate site characteristics into the evaluation process. Investment Grade Report : Delivered an investment grade report clearly highlighting paybacks and a key plan of delivery.
by Pete Nisbet 21 February 2024
edenseven Deliver Numerous Decarbonisation Programmes for Eneco By conducting a market review and providing technical project management. Eneco UK is a subsidiary of the Dutch energy company, Eneco Group, which operates and buys from over 5GW of renewable assets supplying to millions of customers in the Netherlands, Belgium, Germany, and the UK. In support of Eneco’s operational and product development, edenseven, one of the Cambridge Management Consulting group of companies, were engaged in delivering a number of programmes of work across Eneco UK’s portfolio. Project Overview edenseven's in-house software developers provided technical programme management to deploy a new customer interface for the UK business. This required coordination with the selected external software vendor and integration to Eneco Group trading and data systems. edenseven were tasked to undertake a market review of forward trends within the UK I&C (Industrial and Commercial) sector and an assessment of the market for solar in the UK. edenseven conducted a review of Eneco UK’s existing customer portfolio through a series of detailed interviews. Skills & Knowledge A seasoned programme manager with a demonstrably good track record of delivery in a heavily matrixed organisation, and the ability to communicate with senior technical boards. An energy expert with a detailed knowledge of the UK energy market; with a specific understanding of the evolving policy landscape, internal commodity trading processes, and customer interface expectations. A customer-facing energy expert with extensive knowledge of the electricity market and the requirements of large end users of energy – having previously managed some of the biggest portfolios in the UK. Outcome & Results New Customer Interface: The successful deployment of a new customer interface platform which was delivered to the client’s specifications, within the allocated budget and to the internal process requirements of Eneco. Forward Planning: The delivery of a clear forward view of the evolving I&C energy market and engagement at a senior level for a new solar product. Customer Awareness: A clear outline of Eneco’s current customers’ future requirements, gained through a series of interviews which highlighted their expectations as they shift into a more decarbonised environment.
Ice shards up close with neon tints
by Pete Nisbet 12 February 2024
Press Release: 25/01/2024 - Iceland Foods Limited (Iceland), one of the UK's best known supermarket chains with almost 1000 locations, has signed a long-term agreement with edenseven , one of the Cambridge Management Consulting group of companies, to report and monitor all classes of emissions through their online carbon reporting and management platform, cero.earth. Built by edenseven's in-house software engineers, cero.earth is a cloud-based carbon accounting and management platform that provides a complete view of a business' emissions and decarbonisation plan. Monitoring emissions across all three scopes, cero.earth gives a business a clear understanding of its current position against net zero targets, creates insights to identify areas where action is required, and uses the reporting functionality to help meet regulatory requirements. Capturing data from all of Iceland's stores, food warehouses, distribution centres, and supply chain, cero.earth will help Iceland to report their Scope 1, 2, and 3 emissions, monitor their existing decarbonisation programmes, and build insight to create momentum across their whole portfolio and supply chain. Pete Nisbet , Managing Partner of edenseven, said: "cero.earth has been built to give businesses like Iceland a resource which will help them make a material change to their overall emissions footprint and meet regulatory reporting requirements. With the seamless data input process, clear reporting functionality, and analytical support, cero.earth will free up Iceland's resources to focus on the deployment of programmes of work to deliver against their net zero ambitions." Graham Ireland, Head of Energy and Mechanical Services at Iceland, said: "As a proud signatory of The Climate Pledge and with a target for our own operations and supply chain to be net zero by 2040, Iceland has a clear focus on emission reduction. At Iceland, we believe that every business has a responsibility to take action against climate change and reduce its carbon footprint. Using a resource like cero.earth will allow us to easily report on all 3 Scopes of emissions, enabling Iceland to achieve our targets through clear insight and easy project tracking, as well as helping to meet regulatory reporting requirements." About edenseven edenseven is a sustainability consultancy and technology provider that uses data and market experience to enable companies and their supply chains to play their part in tackling climate change while achieving sustainable growth. edenseven uses the combined power of data, advanced analytics, and pragmatic project management to help companies baseline their current status, identify improvement opportunities in the short, medium, and long terms, and plan and implement those opportunities. For more information, visit our website: www.edenseven.co.uk About Iceland Foods Limited Iceland is one of Britain's fastest-growing and most innovative retailers, recognised as one of the best companies to work for in the UK. Iceland seeks to build a growing, profitable, and responsible business that does the right thing for their colleagues and customers, the communities they serve, the planet, and future generations. Iceland has almost 1000 locations across the UK.
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"edenseven’s support was integral to the development of our ESG strategy"


Dave Temkin SVP, Infrastructure and Cloud, Imperva

Sustainability Insights


by Pete Nisbet 7 November 2024
edenseven Designs Energy Supply Strategy for H2 Green By conducting an energy sourcing review and engaging with suppliers H2 Green are a large-scale hydrogen storage business with a focus onsite close to towns and cities across the UK. H2 Green’s ambition is to build hydrogen hubs that deliver large amounts of hydrogen, providing security of supply for multiple users across whole regions. H2 Green engaged edenseven, one of the Cambridge Management Consulting group of companies, to build an electricity supply strategy to meet their growth aspirations and environmental requirements. Project Overview To provide a clear outline of the contracting structures within the UK electricity market which would support the green credentials of the business. Structures needed to range from REGO back supply contracts to more complex long-term renewables agreements. All contracting requirements needed to meet the ‘Renewables Transport Fuel Obligations’ and ‘Low Carbon Hydrogen Standard’. Investigate the commercial opportunities short short-term flexibility of assets and liaise with the supply commodity on product development. Support in consultations to government departments relating to the proposed price support mechanism. Skills & Knowledge An energy expert with a detailed knowledge of the UK energy market, with a specific understanding of the evolving policy landscape and how green hydrogen fits into the government’s forward plans. An insight into global commodity markets and the various contracting structures currently in place across the supply community. A clear understanding of how assets can be utilised in the short-term trading markets and the value of ‘optionality’. An individual who holds key relationships across the supply community to enable product development and the ability to influence existing standardised offerings. Outcome & Results Market Analysis : The delivery of a clear and concise view of all the contracting structures currently being provided with the UK electricity market; this included both physical and financial products. Engagement with Government Bodies : A well-considered submission to the relevant government bodies in response to a published consultation. This outlined the appropriate pricing and support structure needed to accelerate the Green Hydrogen Industry. Supplier and Investor Relationships : The creation of a strong link to key suppliers and investors within the energy market. Promoting the development of Green Hydrogen and the benefits it can bring to global decarbonisation.
Abstract neon lines from a spinning object
by David Jones 11 September 2024
The Environmental Trade-off in Digital Infrastructure Development Digital development presents a double-edged sword. On the one hand, it boosts productivity through remote work, AI, and automation, with the potential to lift billions out of poverty. Yet, at the same time, the rapid growth of infrastructure required to support these developments will need a corresponding growth in decarbonisation to avoid a climate catastrophe. The German Advisory Council on Global Change highlights this contradiction: “uncontrolled digital change threatens to undermine the important foundations of our democracies” [1] . This article takes an in-depth look at how global institutions push the mantra of ‘digitisation’ as a developmental priority for nations while failing to adequately acknowledge the huge climate impact of this enterprise. This obscuring of consequences eases the way for a rapid extension of infrastructure that consumes billions of gallons of non-renewable resources annually. In this article, I suggest that detailed modelling and forecasting are one of the major pillars needed to address this dichotomy. I will set out an approach and resources for modelling the digital demand to design a more predictive approach to digital infrastructure builds. The Environmental Impact of a Data Explosion The amount of data flowing over global digital infrastructure has exploded 300-fold over the last 10 years [2] , with the next 20 years expected to see faster-paced growth on the back of the continued digitisation of life and entertainment, as well as from huge numbers of people in developing countries coming online for the first time. This explosion is a good thing—the UN’s Sustainable Development Goal (SDG) 9 aims to provide universal and affordable access to the internet by 2030 [3] . Access to the internet and digital services strongly correlates with improvements in education, healthcare and women’s empowerment. As increasing numbers of people come online, and the scale of their data use grows, a variety of digital infrastructure will need to be built or scaled up if the digital ambitions of countries and trading blocks are to be realised. Connectivity is one part of the solution—increased coverage of broadband, mobile and satellite will undoubtedly support these targets. But, ultimately, all that data traffic needs a destination point, in the form of data centres, which, unfortunately, require vast sums of power. In the USA, data centres are expected to consume 380TWh of electricity by 2027 [4] , almost 9% of the country’s total consumption. Ireland faces an even larger burden with digital infrastructure expected to consume 33% of the country’s total electricity by 2026 [5] , and potentially 70% of the country’s electricity by 2030 [6] . Ireland and the USA have reliable national power grids, but this is not necessarily the case in developing countries. In Nigeria, data centres and mobile towers rely heavily on diesel generators, burning nearly a billion litres of diesel annually. This is a country where the average annual mobile data traffic per subscription is only 6GB per year [7] , just over 0.1% of the average traffic from a UK subscriber. To achieve universal internet access for a population that is estimated to cross the 300 million threshold by 2036 will require an exponential growth in digital infrastructure. If Nigeria remained dependent on diesel generators, and data consumption on a per-person basis reaches the UK’s level of data traffic, then the country would consume 9 trillion litres of diesel a year—over 100 times the amount of diesel consumed by the entire world in 2022 [8] . This single event would create a climate catastrophe—even if the UK, France, Germany, Spain and the Nordics reduced their CO2 emissions to zero, this would offset less than half of this increase. This is of course the worst-case scenario. Grid infrastructure has developed across West Africa and there are a multitude of projects which are building green energy infrastructure. But there has yet to be a major MNO, TowerCo or data centre company which has shown significant year-on-year reductions in emissions. It is unjust to expect developing nations to slow down or halt their digitisation while developed countries reap the benefits of a digitised economy. Instead, alternative approaches to managing global emissions are needed. And this is where predictive analytics become a crucial tool for forecasting future demand. These tools and models will support the development of alternative strategies for power generation and implement methods to reduce emissions from digital infrastructure. A predictive tool that models national network traffic growth and compares it to projected digital infrastructure expansion will help identify underserved areas early, enabling better planning of digital and power infrastructure. Early planning allows for the integration of renewable energy, natural cooling solutions, and partnerships with sustainability experts to reduce emissions. Creating the Model: Traffic vs Digital Infrastructure To address these challenges, David Jones, an Associate of Cambridge Management Consulting, has developed a comprehensive model that examines global internet traffic on a country-by-country basis and compares it to existing and planned digital infrastructure within those countries. This model considers several factors: Population Growth: Increasing numbers of internet users Economic Growth: Rising wealth levels leading to more internet usage Internet Penetration: A growing proportion of each country’s population getting online Usage Patterns: Moving towards video transmission over the internet significantly increasing traffic B2B and M2M Traffic: Business-to-business and machine-to-machine Internet traffic growth This model projects internet traffic growth over the next 20 years, if data traffic growth follows a logarithmic curve, increasing at a decreasing rate. In Germany and other developed nations, the rate of traffic growth slows once it reaches a certain threshold, as there is a natural limit to how much HD video a person can consume. By comparing these projections with a database of over 10,000 data centres, including locations and power consumption, it is possible to identify regions with underdeveloped or overdeveloped digital infrastructure. Note: This model does not account for the growth in generative AI, which adds further demand on a strained digital infrastructure. For more information on this subject, see our recent article: Building an AI-ready infrastructure . Initial Results When we run this model and compare countries, what immediately becomes clear is the difference in scale between the growth of digital infrastructure and internet traffic. Ireland’s digital infrastructure is increasing at a rate faster than its internet traffic, while in countries like Bangladesh and Algeria internet usage is growing ten times faster than the digital infrastructure that supports it. David has modelled 76 countries and will be completing another 50 over the next few months. So far, the CAGR of internet traffic is around 30%, and the CAGR of data centres is around 12%. What’s clear from this graph is how the difference in growth rates compounds over time, and that as the years progress the gap between traffic and infrastructure widens. This shows that over time the availability of infrastructure will become a massive limiting factor to digital experience. Eventually, the lack of adequate infrastructure may even prevent citizens from accessing essential internet services.
Neon overlay of aerial shot of Peterborough
by Kat Wilcox 27 August 2024
Cambridge Tech Week As Cambridge Tech Week approaches, there is a spotlight on innovative technological solutions that can accelerate local authorities towards their net zero targets. This year, a standout contribution comes from edenseven, an environmental consultancy with strong ties to the region. In collaboration with Peterborough City Council and a consortium of other organisations, edenseven is developing an innovative digital platform, cero.places, designed to accurately measure emissions, report on interventions, and provide insights for the council's decarbonisation strategy. As we gather at Cambridge Tech Week to celebrate and explore world-class technological advancements, the work of edenseven and Peterborough City Council serves as a compelling example of how tech-driven solutions can level the barriers to a sustainable future. The Opportunity Local Authorities have the capacity to impact roughly one third of UK emissions, according to the Climate Change Committee’s 2020 report, being able to control significant portions of local transport, social housing, and waste, as well as influence the behaviours of local businesses and communities. 327 out of 394 (June 2024) Local Authorities have declared a climate emergency, of which 114 have a net zero target and 280 have a plan (CAPE.mysociety.org). This demonstrates both a belief in the importance of responding to climate change, and a willingness to act . The Challenge While there has been support from central government, including the establishment in 2022 of regional Net Zero Hubs, the assistance website – Net Zero Go - in 2023, and substantial funding, the Climate Change Committee summed up the main challenge: ‘In England and Northern Ireland, there is no overall plan on how local authorities fit into delivering net zero. The onus is on local authorities to work out their own course based on piecemeal policy and communications from Government.’ This ‘working out their own course’ is demonstrated by the 2024 Local Government Association Sustainability Survey , which showed significant variation across authorities: 92% are reporting their authority’s scope 1 and 2 emissions, but only 35% are reporting their scope 3 emissions . 52% report their local area’s scope 1 and 2 emissions, and only 15% report their area’s scope 3 emissions . 37% use their own tools to arrive at their authority’s carbon emissions, 33% use a purpose build tool, and 19% used an external consultancy. To measure area wide emissions, 52% use the BEIS inventory, 16% use an external consultancy, 16% use SCATTER, and 8% have developed their own tools. But there is no single platform which provides both area-wide and authority accounting, and certainly not one which also combines pathway strategies and project tracking for local authorities. The absence of a common framework and approach to report emissions is problematic, as good measurements are key to building effective emissions reduction strategies , setting measurable and ambitious emission goals, and tracking progress accurately. Our Technology Solution The absence of a common framework is clear, but the solution is clearer: good measurements and accurate tracking require robust and dynamic data and management , which can be found in a technological approach. Using Peterborough as an example of a region whose environmental strategy could benefit from further structure, the holistic and objective nature of a technological solution stands to resolve the following boundaries: Understanding of the emission totals across the authority and area. A consistent a simple way to manage emission data across the council. Creating standard reports quickly and easily for different audiences (eg. senior executives to local communities). Consolidating and tracking all intervention projects across the council area. Measuring and illustrating the impact of ongoing projects both individually and collectively. As part of Peterborough Accelerated Net Zero (PANZ), edenseven, a sustainability consultancy based in the UK with strong connections to Cambridge, has been developing a digital platform with which to respond to these very challenges, and more, cero.places . In affiliation with their in-house carbon accounting platform, cero.earth , this system is being designed to specifically help Peterborough City Council and Cambridgeshire County Council to successfully record and report their carbon emissions, climate strategies, and intervention projects aligned to these strategies. With the potential to further benefit other local councils , cero.places also has the built-in capacity to identify potential intervention projects , capture stakeholders , track funding , and communicate updates to the public . As such, leveraging the numerous positives and innovations of technology, cero.places will support councils to easily and accurately record, manage, and report on their emissions, strategies, and projects in a consistent way, providing a standardised approach to the project. Furthermore, partners, and the public, will be able to see the projects they are involved with and the impact that their interventions are having on reducing emissions and achieving targets. What's Next? Although cero.places is being designed using Peterborough and Cambridgeshire councils as test cases, the underlying tech will be flexible enough that it can easily be customised to any local authority , integrating with their tools and systems. The long-term vision is to make a platform that becomes the go-to for local authorities to manage their net zero journey end-to-end . About edenseven edenseven is a sustainability consultancy and technology provider that uses data and market experience to enable the private and public sector, and their supply chains, to play their part in tackling climate change while achieving sustainable growth. For more information, visit their website . About PANZ edenseven is delivering Peterborough Accelerated Net Zero alongside consortium partners: Peterborough City Council, Cambridgeshire County Council, Nordic Energy, Energy Systems Catapult and PECT. Innovate UK are funding £2.75m of this £3.2m project. The work described here is just one of several work packages. For more information, read more here .
by Pete Nisbet 23 July 2024
edenseven Helps ISS to Decarbonise their Operations By conducting a review of their market and target audience to align their organisation with their sustainability goals. ISS is a leading workplace experience and facility management (FM) company which provides placemaking solutions that contribute to better business performance and make working life easier, more productive, and more enjoyable. With a significant presence in the build environment, ISS has a clear focus on delivering sustainable services to their customer base, helping them to achieve their net zero ambitions. edenseven , one of the Cambridge Management Consulting group of companies, were commissioned to review ISS’ current sustainability market offering, and, through an engagement programme, make sure that it was aligned to the requirements of their customers’ long-term sustainability ambitions. Project Overview To review the current market relating to sustainability services within the sector and outline the different types of structures and products being offered. Assess the current product and service positioning of ISS and review how they are being presented and articulated to the internal delivery teams and customer base. Create a clear and concise value proposition which outlines ISS’ breadth of services, and which can be communicated to customers by a broad cross section of the ISS team. Through a customer engagement programme, test the value proposition with a set of key accounts and record areas where refinement would be needed to align it to their requirements. Present findings to the ISS UK board and provide clear feedback and next steps. Skills & Knowledge Data Analysis: A broad knowledge of both the FM and sustainability sectors, and an ability to articulate findings from market research and stakeholder/customer interactions in an effective manner. Report Generation: Create documentation and reports which deliver complex requests and findings in a concise and clear manner to senior stakeholders and customers. Stakeholder and Customer Engagement: Build a continuous feedback loop to senior stakeholders within ISS and across key customer accounts. edenseven captured and reviewed customer needs and service requirements to produce effective and timely decision making. Outcome & Results Market Awareness: A clear understanding of market trends and contractive characteristics relating to sustainability services in the FM sector. Organisational Clarity: An outline of current services and how they are delivered through the sales process. Value Proposition: A clear and relatable value proposition which captures all services in a format which can be delivered by a broad cross-section of the ISS workforce. Forward Planning: A board-level presentation and report outlining key findings and next steps to deliver existing and new services which are focussed on meeting key customer requirements.
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Case Studies


Our team has had the privilege of partnering with a diverse array of clients, from burgeoning startups to FTSE 100 companies. Each case study reflects our commitment to delivering tailored solutions that drive real business results.

CASE STUDIES

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