Cyber Security

Organisation, People and Security Awareness 


Make your team the first line of defence

The Labyrinth of Cyber Threats

Counter sophisticated phishing, deepfakes & AI threats with advanced awareness


Sophisticated new techniques which target humans by exploiting psychological vulnerabilities and the natural tendency to trust make traditional technical defences insufficient on their own.


Our service is designed to transform your workforce into a vigilant and responsive front line of defence against cyber attacks. We provide comprehensive training and engaging workshops tailored to the needs of your organisation.

A New World of threat & response


Sophistication of Threats

Phishing and social engineering attacks have become increasingly sophisticated, making them harder to detect. Attackers use personalised bait, leveraging information available on social media and corporate websites. This sophistication means that training must be as dynamic as the threats themselves.

Pervasiveness of Digital Communication

The digital transformation and the global shift towards remote work have increased reliance on digital communication channels. With more business interactions occurring virtually, the opportunities for cybercriminals to intercept these communications has grown exponentially, making employee training crucial.

Employees as the First Line of Defence

Given the limitations of technological solutions in identifying and stopping all social engineering attacks, employees must act as the first line of defence. By recognising suspicious behaviour, questioning anomalies, and knowing how to respond, they can prevent breaches before they occur.

Deepfakes & AI

The advent of deepfakes and AI technologies has introduced a new dimension to social engineering, allowing attackers to create highly convincing fake audio and video content. This can be used to impersonate trusted figures in an organisation, tricking employees into divulging sensitive information or funds.

Regulatory & Legal Implications

The legal and regulatory landscape around data protection and privacy is becoming stricter, with heavy penalties for breaches. Organisations must ensure that all employees understand the importance of data protection and are equipped to contribute to compliance efforts.

Transforming Awareness into Cyber Resilience

To help strengthen the human firewall, we suggest a mix of activity which can be prioritised according to specific context:


People-Centric Security Programmes: A focus on the human factors in cyber security, including behaviour analysis, motivation for secure practices, and the psychology of social engineering.


Customised Security Awareness Training: Interactive and engaging training sessions that go beyond generic best practices, tailored to the specific threats and scenarios relevant to your organisation.


Leadership and Governance: Guidance for executive leadership and boards on governing cybersecurity efforts, ensuring accountability, and integrating security into corporate governance.


Security Culture Assessments and Transformation: Evaluations of the existing security culture within an organisation, followed by actionable recommendations and transformation programmes.


Metrics and Measurement: Development of metrics to measure the effectiveness of security awareness programmes, tracking improvements in employee behaviour, to continually refine and improve security posture.


Incident Response Preparedness: Tabletop exercises prepare organisations for actual cyber incidents by allowing them to practice their response in a risk-free environment, identify gaps in incident response plans and improve coordination.

Benefits of our model


Driven by expertise

Our team has the experience, technical background, and real-world experience to deal with complex cyber security challenges.

Secure by design

We build security into your IT infrastructure and business processes from the ground up, concentrating on our 6 key areas.

Bespoke roadmaps

We develop tailored cybersecurity roadmaps that consider your specific business models, industry challenges, and risk profiles.

Client-centric model

We ensure close collaboration with our clients. This includes regular updates, clear communication, and flexible engagement models.

Thought leadership

We leverage advanced technologies like AI and automation to improve the efficiency and effectiveness of our solutions.

Training programmes

We offer innovative training and up-skilling programs to foster a culture of cyber security awareness within organisations.

Ready to talk?

Our objective is to transform human behaviour into your strongest asset against cyber threats, evolving a culture that is more aware, observant, deliberate, and proactive. This is particularly important now, in an increasingly sophisticated world of criminal persuasiveness.


Get in touch today to discuss how we can help.

FIND OUT MORE

Cyber Security in Numbers

$9.5tr


Cybercrime costs predicted for 2024.

$4.45m


The global average cost per data breach as of 2023; as so many incidents go unreported, this is just the tip of the iceberg.

>$215bn


Expected to be spent on information security & risk management products & services in 2024.

"Companies spend millions of dollars on firewalls, encryption, and secure access devices, and it’s money wasted; none of these measures address the weakest link in the security chain."

Kevin Mitnick, Security Consultant & Hacker

Cyber Security insights


Binary code art installations - hundreds of numbers hanging from the ceiling
by Tom Burton 25 October 2024
Would you feel comfortable flying in an aeroplane designed by engineers who only considered what might go wrong after they had built it? ‘Secure by Design’ (SbD) is not a technology, it is a set of principles to be adopted to improve business risk and resilience. It has strong similarity to conventional engineering practices, and it will save money by reducing wasteful rework. The critical first step is to understand the risks that the solution will be exposed to. Like Failure Mode Analysis in conventional engineering, these inherent risks form an essential part of the solution requirements. The design can then be a collaborative and iterative exercise of review and enhancement to meet the security requirements. Effort spent defining requirements before design and implementation is widely recognised to save time and money. The situation is no different with security requirements, but there are wider benefits as well, compared to addressing security late in the lifecycle: Security controls applied after design and implementation are more likely to restrict functionality, undermining overall user satisfaction and the return on investment Early engagement reduces the risk of budgets overruns, or having to accept inadequate security if you can’t secure the budget A well-documented set of risks, security controls and design decisions can then follow the solution through implementation and into operations, enabling future change to understand past rationale Above all else, late identification of risk and security requirements causes wasteful rework of the solution, which will cost time and money The key to success is defining the system scope correctly. If the scope is too great and encompasses a number of separate systems, then the benefits are eroded and the exercise becomes more akin to a homogenous enterprise risk assessment. If the scope is too small, the number of systems becomes unwieldy and unsustainable to assess and manage. It is not a Technology, and it is not New Despite what you might believe from some of the cyber tech product sheets, SbD is not a technology (for that matter, Zero Trust, which we see as a valuable component of SbD practice, is not a technology either). It is a philosophy or strategy, a set of principles that bring efficiency, consistency, and discipline to cyber risk management. You may find tools that help you to adopt these principles, and the practice requires a sound understanding of technology, but above all SbD is a human endeavour. Like many other buzzwords in the security community, SbD is frequently presented as something rather mystical, requiring specialist knowledge and attracting a new set of standards and vocabulary. We don’t hold with this concept; in our view, it ‘does exactly what it says on the tin’. It is about ensuring the system’s very design enforces security and mitigates risk rather than relying on sticking plasters applied after implementation. Whether those design features are preventative controls, controls to detect and respond to issues, or any other category, they will have been defined and tuned to the specific risks and characteristics of the solution in advance (and managed through life). The concept is not new. The benefits of early security engagement have been known for some time. But sadly, this has been frequently ignored. As the cyber security industry matures, and the frequency and impact of cyber attacks on businesses increases, the call for this discipline has been increasing. Governments are starting to mandate it in the standards and security governance of technology programmes. The Similarities between Digital and Conventional Engineering Most engineering lifecycles, not just those related to digital solutions, recognise the importance of spending adequate time defining the requirements. At the start of the programme, the level of uncertainty will be at its greatest. The purpose of Requirements Engineering is to reduce that uncertainty so that design and implementation can proceed with direction and to minimise the number of ‘wrong turns’ that have to be unwound. If you do not reduce uncertainty as early as possible, the problems grow as they move downstream, and solving them then becomes a disheartening exercise in ‘pushing water uphill’. Let us imagine that we want someone to build us a house. We would go to our local house building company and commission the job; if they get started immediately, the chances of the end result being anything like what we originally wanted would be almost zero. Where do we want our home located? How many bedrooms, bathrooms, and living rooms? What architectural style? What about the fixtures and fittings? We will identify everything wrong once the sub-optimal, ill-thought-out building is completed for our inspection. Putting those right at this stage will cost orders of magnitude more than they would have with an effective design phase. Worse, there will be many issues that we cannot put right without starting again, and, therefore, we will be left operating in a flawed and compromised solution. Where do we Start? So, how do we identify the security requirements for the design? What is Requirements Engineering in a security context? The security requirements are defined by the risks that the solution will be exposed to. One of the most important SbD principles emphases this by stating that you must ‘adopt a risk-driven approach’. These risks and your organisation’s appetite to accept risk determine the requirements for controls; or, to put it another way, the controls are required to mitigate the risk to a level that it is within your organisation’s appetite. Again, there are similarities with conventional engineering. Understanding the risks that the design must treat is similar to identifying the Failure Modes of an aircraft or other system. The risks need to be articulated so that all stakeholders can understand them, including by the non-technical and non-security communities. Getting all stakeholders to sign off on these inherent risks is crucial to ensure that everyone recognises the constraints the solution will be confined by. If you do not have a sound understanding of the risks before work starts on the design, let alone the implementation, then you are lacking an essential part of the solution requirements. Review, Collaborate, and Iterate Once you have the security requirements, you can feed them into the design process similar to functional requirements. Selecting appropriate controls to meet the requirements will undoubtedly require some specialist expertise. However, this is similar to the requirement for technical architects to be familiar with the technologies employed in the solution stack. This design process should be iterative. Requirements change, frequently due to learning in one iteration providing feedback into the next. The security requirements may influence the architectural approach to fulfil the functional requirements. Occasionally, a complete rethink may be required to adjust the functional requirements to meet the security constraints while also meeting the business needs. However, like the house-building analogy above, this time spent optimising the design will be significantly less than the time, cost, and disruption caused if security is addressed later in the lifecycle. Each iteration takes the proposed design, reviews the inherent risks to identify any that can be retired or if new ones have been created, assesses the residual risk given the existing security controls, and identifies additional security controls to reduce the residual risk to an acceptable level. Done collaboratively, this can introduce fast feedback into the design process, and, over time, the technical architects will become more familiar with security issues and their resolutions. Zero Trust’s Role in the Exercise, and Scope Definition Zero Trust is another trending buzzword frequently camouflaged with mystique, or hijacked as a ‘feature’ on product sheets. My view on Zero Trust is similar to my view on SbD: it should be easy to understand, and ‘does exactly what it says on the tin’. In design and in operations, we start from the baseline that nothing is trusted. Whether it is digital identities, devices, applications, or services, we can only trust them once we have an objective and explicit reason to trust them. We use the principle of Zero Trust extensively when applying SbD. By having no implicit trust in any identity, device, or service, we can decide on the minimum level of trust we need to enforce and the maximum level of trust that the entity can offer. If the maximum trust on offer is less than the minimum trust we need, then there is a design decision to be made about how we close the gap. It may be necessary to reduce functionality in order to reduce the required minimum. Or, we may need to put in place other compensatory controls to reduce the risk in other ways. Defining an appropriate scope of the system is key to success. If you set the scope too large, then everything is inside the ‘circle of trust’, and SbD becomes a homogenous exercise in enterprise security. If you set the scope too small then you will drown under the sheer quantity of projects to manage. The World is not a Greenfield Site, and Security is not a Fire-and-Forget Weapon The world is not a greenfield site, and there will be challenges retrofitting a SbD approach to the broad portfolio of legacy solutions. There is no simple or quick solution to this, it will be a case of progressively revisiting each project’s architecture and identifying the changes that will make it secure by design. But, risk can help us here too. Some projects or services will be sufficiently low-risk so that they can be tolerated until they are retired (so long as they are not trusted by any other more important system). The SbD approach lends itself well to a progressive rollout. SbD will limit the negative impact that a legacy system can have on a target system, because nothing outside of a project’s scope is implicitly trusted. You can only aim for a perfect world by progressively taking steps to make it a better world. In this article, we explain why risk management needs to be addressed at the design phase of projects. This does not mean that we believe this is the end of the journey. Security and risk management still needs to be managed in operations as new threats change the risk profile, or change is applied to a system. But with the foundations laid early in the lifecycle, the task of management through life becomes easier. The documentation generated by SbD should provide clear traceability between risks and controls. When a project is reviewed in life, the rationale behind previous decisions can be clearly understood, enabling change to be an informed process. Summary This article outlines why I believe applying the principles of Secure by Design avoids issues getting into operations, and saves time and money. If what I have described already seems obvious, then that is positive. However, from my experience, too many projects do not consider security to be an essential component of design. I believe that this is a missed opportunity, and, when applied correctly, it delivers solutions that are more secure and easier to manage.
A military helmet with a cyber overlay
by Tom Burton 4 October 2024
Our demographics and the moral value that we place on life as a society mean that our military must rely on technology to an ever increasing degree in order to exploit its advantages. However, the increased dependence on support from suppliers transforms the supply chain into an extended part of the networked battlespace, and thus its security and resilience has become a critical concern. Capabilities with a Competitive Advantage also Bring New Vulnerabilities In general, any new capability that has given our military a competitive edge also brings with it new vulnerabilities. A recent example is the introduction of GPS and other navigation systems. When these became widespread in the 90s, the risk of getting ‘geographically embarrassed’ was reduced, and thus members of the army bought consumer GPS receivers for personal use on exercise and operations. Thus, this capability represented a significant advance, and the joke that ‘the most dangerous thing in the combat zone is an officer with a map’ became less relevant. However, skills like map reading need to be learned and practised, and as such the more we rely on technological aids, the more we atrophy muscle memory . How many of us follow phone directions, only to realise we haven’t learned the route and have no feel for the environment we have just travelled through? This effect is organisational as well as individual. The strive for achieving efficiency through digital transformation has led to fragility, with the loss of capacity and capability when digital services are disrupted. The global IT failure caused by CrowdStrike overnight on the 18-19th July demonstrates this clearly; in just a few hours, a software update crashed 8.5m computers globally, severely disrupting banks, airlines, rail services, healthcare, and other critical services. Maintaining full capacity in a reversionary mode is not economically viable once core business processes have been digitally optimised. However, reducing the likelihood and impact of a systemic incident like this requires systems to be designed with resilience from the outset. Good Cyber and Data Security is about Much More than Preventing Data Leaks It is natural to assume that maintaining data security is primarily about preventing someone from stealing confidential information. Granted, this has been an important consideration since spies first operated; this is why we classify and compartmentalise information. However, confidentiality is only a part of the problem. If we look back at the trends over the last decade, many of the most damaging attacks have been ransomware. In these incidents, the attackers deny their victims the ability to access their own information until they pay a fee. It is also vital to ensure that information is not modified covertly. It is an intriguing aspect of human nature that people frequently assume the information presented on a computer is completely accurate, when they would not have the same trust in information provided by a human. When serving, I saw staff officers assume that a unit’s location displayed on a digital map was accurate to within metres and always up to date. They knew, though, that the underlying information had been reported by a human to another human, over the radio, sporadically, and as an approximate six-figure grid reference. That instinctive belief in digital accuracy contrasts with the physical map table, where the information was recognised as inherently vague and out of date. Protecting the availability of information and preventing its modification is just as important as preventing it from falling into the wrong hands. Why do we need to care? What is the threat? What must we protect to preserve our fighting power and freedom of manoeuvre on military operations? How could malicious actors undermine military capability? We first need to step above the world of ‘bits and bytes’ and decide what maligned intents might target us. The following are just a few examples, but they illustrate that the systemic nature of our digital landscape makes the risks far more complex and nuanced than they first appear. Espionage Espionage is as old as human conflict. Two and a half thousand years ago, Sun Tzu wrote a whole chapter on the importance of espionage and the use of spies. It is practiced across all contexts from the grand strategic and political levels , down to the compromise of tactical communications and devices . Espionage is also rife across the defence industrial base to gain insight and intellectual property about future weapon systems so that they can be countered and copied . Capability Denial Even with Mission Command to empower and delegate, any operation relies on the efficient flow of information and commands to exploit opportunities and achieve the desired effects. This makes Command and Control capabilities a ripe target. One hour before Russia launched its full-scale invasion, it attempted to disrupt Ukraine’s C2 capabilities by executing a cyber-attack on the communications company Viasat . Disruption of communications bearers is an obvious approach, but a widespread attack on networked computers would be more complicated to recover from. And, as we realise the vision of an ‘ Internet of Military Things ’, described recently by the UK Chief of General Staff, by networking all elements of battlefield equipment, digital denial could extend across those platforms, disrupting intelligence, logistics, mobility, and fires. Subversion & Deception Subversion and deception are already directed at our personal lives; phishing attacks, spoofed websites, fake news, trolls, and bots all attempt to manipulate the way we think and act. A notable case involved an AI-generated deep-fake of a company CFO on a video conference call, leading to criminals defrauding Arup, a UK Engineering firm, by HK$200m (US$25m) . It may be a while before we see Microsoft Teams in the trenches, but reachback from formation headquarters to the home-base is nothing new. Are we prepared for remote support into theatre, provided by partners and suppliers, being used as a vector to conduct highly realistic live deception and socially engineered attacks like the one Arup experienced? Degradation of the Moral Component The moral component – the ability to get people to fight – is the pre-eminent of the three essential elements that make up fighting power according to the UK defence doctrine . Many things would influence it, but a sense of confidence in the security and wellbeing of a soldier’s family at home is a key one. What if the family at home couldn’t access money because the military payroll system had been attacked? How quickly would force motivation and cohesion on operations deteriorate? What is Being Done, and What More Should We Do? The UK government has recognised the threats and risks for some time, and it has done a lot to reduce them. Cyber security has been recognised as a fundamental part of national security for over a decade, with the Defence Industrial Sector identified as critical national infrastructure . The Ministry of Defence’s (MOD) recent shift in governance policy to demand that systems are Secure by Design , and that a programme’s Senior Responsible Officer takes ownership and responsibility for risk, is significant progress. However, threat and risks are not static. Foreign state hacks, both covert and overt, have risen with geopolitical instability . In the most recent National Cyber Security Centre’s annual review, they specifically described the intensity and pervasive nature of the cyber threat from Russia. Cyber-attacks against our information, digital services, and infrastructure, will be a core component of any hybrid war, not least because of their deniability. We can see this today with attacks that closely correlate with the Kremlin’s interests and motivations, such as the recent attack by Russian hackers on NHS partners in London . Fragile networks are only as strong as their weakest link. For some time, the defence ‘network’ has spanned the wider defence enterprise, which extends deep into the supply chain. Our need to maintain technological advantage and agility means we will need to source innovation far beyond the traditional Defence OEMs, and we will need to get updates into theatre quickly and frequently. This makes the supplier of a digital ‘widget’ part of the operational network, even if they’re not connected to it. So, the extended network is expanding and becoming increasingly operationally critical, and the capabilities and motivations of the geopolitical threats we face are evolving. What was adequate five years ago is unlikely to be sufficient for the next five. There are many steps that can be taken to respond to this change, and the following three focus on resilience in the extended defence network: Threat Escalation Contingency Planning All networks have non-critical capabilities that deliver softer benefits and efficiency. However, every piece of software, network segment, or service presents a part of the surface that can be attacked. When the threat escalates, we can reduce our attack service by pre-emptively switching off non-core services, and further segmenting critical capabilities, all at the expense of efficiency . There is evidence that Ukraine’s resilience in the face of Russian cyber-attacks in 2022 benefitted from this preparation . Preparing and testing these measures takes time and imposing it on suppliers will also have commercial consequences. Enhanced Continuous Supplier Assurance Supplier assurance for cyber risk has been an element of MOD risk management for some time, albeit the tools to facilitate it have been limited since the Octavian Supplier Cyber Protection Service was retired without replacement in 2021 . However, when the scope of the networks at risk increases and the threats evolve, we need to change our posture. This will affect the suppliers to focus on, the questions we ask, and the standards we expect. Assurance needs to be flexible and dynamic; threat changes may require targeted or widespread reviews at short notice, with commercial as well as practical implications. Cyber Stress Testing The Bank of England introduced its Critical National Infrastructure Banking Supervision and Evaluation Testing ( CBEST ) in 2014 to assure operational resilience in the UK financial sector. Implementing the Defence equivalent of CBEST would take some significant time and effort to deliver results. However, without this type of activity, there is insufficient objective evidence that risk and resilience are tolerable. Conclusions Our demographics and the moral value we place on life as a society mean our military’s ability to deter and, if necessary, defeat a belligerent nation-state, will rely on it exploiting technological advantage. The evolution of conflict in Ukraine also demonstrates that industries will need to be able to deliver digital enhancements to that technology rapidly into theatre to maintain an advantage. But this introduces vulnerabilities well beyond the boundaries of Government departments and their Tier 1 suppliers. If the enemy can exploit these vulnerabilities, the impact would be significantly greater than the equivalent several decades ago. The increased dependence on agile reachback support from suppliers makes the supply chain an extended part of the networked battlespace, and their security and resilience are critical components of the risk calculus. A lot of progress has been made over the last ten years. But this period has also demonstrated that we should expect a cyber-capable adversarial state to do against us. To prevent and, if necessary, prosecute a war in the future, we need to not just maintain, but significantly enhance our management of risk in the defence supply chain. To find out more about our Cyber Security services and security philosophy, check out our service page . To contact Tom Burton and arrange a free consultation, use the form below or email Tom at tburton@cambridgemc.com .
Aerial shot of city with a triangle shaped roof terrace in the centre
by John Madelin 17 June 2024
What are NIS2 & DORA? Standing for the Network and Information Security Directive, the NIS Directive is an EU Regulation which details a blanket level of cyber security measures required of all Member States and organisations within them, as well as those with or seeking to establish a footprint in Europe. In 2022, the Official Journal of the European Union published their updates to this Directive in NIS2 , which made their regulations more stringent while broadening the scope of who it applies to. One of these amendments differentiated between entities deemed ‘important’ and ‘essential’, whereby the latter, which includes Banking and Finance, will be subject to closer scrutiny and greater penalties regarding their compliance with NIS2 – or lack thereof . This level of regulated scrutiny will also be heightened by a further EU directive, the Digital Operations Resilience Act ( DORA ). Similar to NIS2, DORA is described as establishing a ‘ comprehensive framework for harmonising digital resilience processes and standards ’. However, where NIS2 applies to all business entities within the EU, DORA is specifically designed to ‘strengthen the resilience of digital operations in the financial sector ’. Thus, though accounting for similar processes and practices, as we shall outline, the emergence of both NIS2 and DORA represent at least two sets of cyber criteria which financial entities must comply with, not only to avoid legal penalty, but to remain robust in an increasingly dangerous digital environment. NIS2 and DORA are scheduled to become national law on the 17 th October 2024 and 17 th January 2025 respectively, and it is important to understand both in order to ensure that your business is compliant with their requirements. NIS2 Requirements Chapter 4 of NIS2 requires that all Member States of the EU ensure that all of their essential and important entities ‘take appropriate and proportionate technical, operational, and organisational measures to manage the risks posed to the security of network and information systems’ . By ‘appropriate and proportionate’, NIS2 directs all such entities to adopt an ‘all-hazards approach’, by which they refer to a baseline set of requirements including: a. Internal Security Policies: Develop and enforce good essential policies that ensure robust internal security practices. b. Incident Handling: Establish tested protocols to effectively respond to and manage security incidents. c. Backup Management & Disaster Recovery: Ensure reliable backup solutions and disaster recovery plans to safeguard data integrity, also ensuring continuity. d. Supply Chain Security: Maintain mutual responsibilities with partners through clear connections and dependencies to avoid the cascade effect of major incidents. e. Information Security Maintenance: Ensure the security of your network, including vulnerability handling and disclosure. f. Ongoing Assessment: Continuously update and monitor information security measures to protect against the ever-changing street smarts of evolving threat actors. g. Cyber Security Hygiene & Training: Regularly assess and adapt security measures to current threat landscapes, which are often basic and repeated. h. Cryptography & Encryption: Provide continuous cyber security training promoting best practices among employees, and ensuring Quantum-ready cryptography, a subject of other evolving regulations. i. Human Resources Security: Implement thorough background checks and enforce security protocols for all personnel. j. Multi-Factor Authentication: Enhance access control through the use of multi-factor authentication, which is always a feature of successful cyber incidents. DORA Requirements DORA is considered a Lex Specialis for financial sector entities, meaning that, where it possesses overlapping or shared regulations and principles with NIS2, DORA takes precedence. Thus, though it is still important to remain aware and informed regarding NIS2 and its requirements, it is more important to be equipped with an acute understanding of DORA. DORA requires that all financial entities be equipped with an ‘ internal governance and control framework ’ designed to strengthen their cyber defences, particularly in regards to the transfer of data, risk of corruption, confidentiality and loss of data, and protection from human error. In order to ensure this, DORA insists upon the implementation of the following processes: a. An information security policy with clearly defined rules to protect the availability, authenticity, integrity, and confidentiality of data. b. A sound infrastructure management structure which makes use of appropriate techniques and mechanisms, such as those which isolate affected assets in the event of a cyber attack. c. Policies which limit the physical access to information assets and ICT assets to what is legitimate and approved. d. Protocols for strong authentication mechanisms based on relevant standards and systems, including the use of encryption. e. Controls for ICT change management in order to ensure that any changes are recorded, tested, assessed, approved, and verified. f. Appropriate policies for patches and updates . Implications for the Finance Sector Both NIS2 and DORA may appear to establish relatively basic levels of cyber security awareness and defence, however it is important that they are properly implemented and strengthened within your operations. This is partly due to the financial and reputational losses that can and will impact your organisation in the event of a cyber security breach. In considering financial entities to be essential, NIS2 makes them liable to a fine of up to €10m or 2% of their annual turnover, whichever is higher. Similarly, DORA penalises any instance of non-compliance with a daily fine of up to 1% of the average daily worldwide turnover of the financial entity until compliance is reimposed. Furthermore, the reporting obligations of both Acts pose significant and specific considerations to financial entities, based on how and when an organisation should bring awareness to a potential or recent cyber security breach. DORA’s Article 10: Detection imposes that financial entities shall ‘have in place mechanisms to promptly detect anomalous activities’, and expands the reporting process in Article 17: ICT-related incident management process to ensure that ‘major’ cyber security incidents are reported to the appropriate management bodies in order to enact mitigation and prevention procedures. Similarly, NIS2’s Article 23: Reporting Obligations requires that all essential and important entities promptly identify and report any ‘significant’ cyber security breach or incident to their representative computer security incident response teams (CSIRTs). There are two main indicators which make an incident ‘significant’ under NIS2: one is that it has affected or caused damage to other entities or persons; the second is that ‘it has caused or is capable of causing severe […] financial loss for the entity concerned’. This is particularly emphatic for organisations which by nature and definition handle and advertise the possession of large amounts of money, a consideration which DORA highlights as an Act specific to the financial sector. In their classifications of ICT-related incidents which financial entities should use to determine their impact, DORA specifies ‘the criticality of services affects, including the financial entity’s transactions’ as well as ‘the economic impact, in particular direct and indirect costs and losses’. Thus, it is crucial for financial organisations to ensure that their operations are properly barricaded against cyber threats, and that they have airtight contingencies and reporting protocols in place in case they are breached. Finally, it is important to internalise clear accountability within your organisation. NIS2 makes it clear that the responsibility for the approval, delivery, and maintenance of an essential entity’s cyber security risk-management measure rests with the management bodies of the entity. This includes coordinating cyber security training and the provision of ‘sufficient knowledge and skills to enable them to identify risks and assess cybersecurity risk-management practices’. DORA is even clearer in this regard, specifying that the management body of the financial entity shall ‘bear the ultimate responsibility for managing the financial entity’s ICT risk’. Thus, the stakes are higher for executives and C-suite professionals to ensure compliance, as they will be the ones held accountable for breaches and attacks. How Cambridge MC can Help Whether your company is based primarily inside or outside the EU, it is crucial that your organisation complies with NIS2 and DORA by the end of the year if you have any entities or subsidiaries, or currently/plan to conduct work in any EU Member States. In any case, NIS2 and DORA represent aspirational sets of guidelines pertaining to the cyber hygiene of your organisation that would only strengthen it to internalise.  This is particularly salient in a regulatory culture which is increasingly prioritising and scrutinising cyber security. As of April this year, the UK Government implemented minimum security standards to protect consumers and businesses from cyber attacks. These include the banning of easily guessable default passwords; regulations which, like NIS2 and DORA, are seemingly basic yet possess higher stakes for non-compliance. At Cambridge Management Consulting, we have a team of experienced Cyber Security professionals with decades of combined practical experience in the field, as well as detailed and up-to-date knowledge on all relevant regulations and principles. To avoid your organisation from being left behind or penalised for a lack of cyber maturity, contact our cyber team to understand your pain points and vulnerabilities—we will work with you to construct, assess, and deliver a comprehensive strategy to resolve them. Contact John Madelin , our Managing Partner for Cyber Security, or learn more about our Cyber Security capability here .
Digital screen with lines and numbers representing a network
by John Madelin 28 February 2024
Introduction The National Counterintelligence & Security Center (NCSC) suggests that universities are particularly vulnerable to cyber crime because they are key contributors to the economy, skills development, and innovation. Cambridge MC was approached to conduct a comprehensive cyber capability maturity assessment for a major UK academic institution, leveraging a team of experts with technical understanding and frontline experience in cyber defence. This team carried out a thorough evaluation through a series of tests, interviews, and artefact examinations. Unlike conventional assessments, our strategy focused on actionable insights which were tailored to the unique operational context of the institution. The assessment was structured around recognised capability categories, informed by the team’s extensive experience defending against cyber attacks. The methodology was particularly effective for its sensitivity to the institution’s risk appetite—balancing cost, risk, and investment to propose solutions that were unique to their situation. Project Overview The primary challenge was the institution’s realisation that its existing cyber hygiene practices and IT discipline might not be sufficiently robust to withstand increasingly advanced tactics employed by cybercriminals and their growing interest in the education sector. The institution sought out Cambridge MC to identify these vulnerabilities, assess the overall maturity of its cybersecurity practices, and recommend strategic improvements. This meant not only highlighting technical deficiencies, but also providing a holistic evaluation of the institution’s security posture, considering the practical realities of defending against threats. This included an assessment of the institution’s risk readiness, infrastructure resilience and staff preparedness. Cambridge MC’s goal was to ensure that the recommendations produced as a result of this assessment were not only technically sound but contextually appropriate and aligned with the institution’s strategic objectives and resources constraints. This personalised approach was crucial in designing a cyber security strategy that was both achievable and sustainable. Strategy What we did Our approach involved a thorough assessment of the institution’s cyber infrastructure, including tests, interviews, and the examination of artefacts to gain a holistic understanding of their cyber maturity. To do this, we engaged experts with significant technical depth and extensive experience in cyber defence and leadership roles; a blend which was crucial in conducting a maturity assessment that focused on pragmatic gap closures. Why we did it this way Our methodology was designed to move beyond mere technical details and address the practical aspects of cyber security. By organising our work into recognised capability categories, we targeted areas that, if weak, would likely lead to vulnerability and a high risk of attack. This approach allowed us to pinpoint critical gaps in the institution’s cyber security practices and propose target improvements. Concepts and methodologies applied We applied a risk-based approach, sensitive to the institution’s risk appetite, to make practical trade-offs between cost, risk, and investment. This ensured that our recommendations were contextually appropriate and aligned with the institution’s strategic objectives. Our assessment framework was grounded in industry-best practices and standards, tailored to the unique needs and challenges of the academic sector. Obstacles encountered and overcoming them One of the main obstacles we encountered was resistance to change, a common challenge for institutions with established routines and cultures. To overcome this, we emphasised the importance of cyber hygiene and IT discipline through clear, evidence-based findings and recommendations. We conducted workshops and discussions to engage stakeholders at all levels, highlighting the tangible benefits of enhancing their cyber security posture and demonstrating how our recommendations could be implemented in a manageable manner. The Team The Cambridge MC cyber security team tasked with supporting on this project was comprised of: A technically adept practitioner specialising in vulnerability testing, equipped with cutting-edge knowledge of tools and techniques for identifying weaknesses in the institution’s cyber defences. This role was crucial for uncovering hidden vulnerabilities that could be exploited by attackers, providing a technical foundation for the assessment. Back-office risk experts with a deep understanding of the broader risk landscape and risk management principles, ensuring that the assessment considered not just technical vulnerabilities but also organisational and procedural risks, aligning the cyber security strategy with the institution’s overall risk appetite. A security leader with 30 years of experience building and running security services, who offered strategic oversight and practical insight into effective cyber defence mechanisms and was vital in ensuring the recommendations were not only theoretically sound but also pragmatically achievable. Together, these professionals ensured a comprehensive, nuanced, and highly practical assessment, underlining the importance of a balanced team in addressing complex cyber security challenges. Outcome & Results Optimised Cyber Resilience We recommended and outlined a robust workflow and identity management system across all of the institution’s systems, emphasising the need for multi-stakeholder cooperation. This highlighted the challenge of managing over tens of thousands of accounts for a community of many fewer staff and students. Longevity We made clear, actionable recommendations describing implementation plans for changes, such as improving the security culture and some operational deliverables associated with SOC efficacy, all of which were agreed upon by the leadership team who assured us that these changes would be in place at this institution for the next three years. Staff Readiness We enhanced the security awareness and training of the staff, postgraduate researchers, and students, including specialised training for the Information Security team. We also made recommendations for improving security posture, such as the adoption of Cloud Access Security Broker (CASB) and Data Leakage Prevention (DLP) solutions, and the development of a quantitative risk forecasting methodology. Forward Planning We also made suggestions for future improvements, including SOC operational activities, creating new initiatives targeting cyber kill chain strategy areas, and planning disaster recovery tests for ICT systems.
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Our Cyber Security practice is led by Tom Burton

Partner - Cyber Security

Tom Burton is a cyber professional with over 20 years of experience in business, IT, and security leadership roles. His expertise lies in simplifying complex security problems and enhancing cyber security and efficiency across various industries such as Defence, Aerospace, and Pharmaceuticals. His approach is based on applying engineering principles to deliver sustainable business change.


Tom's career highlights include serving as a Commissioned Officer in the British Army, where he was promoted to CIO. He later joined Detica (now BAE Systems Applied Intelligence) as the Strategic Advisor to the Ministry of Defence CIO, overseeing a multi-billion set of IT-enabled benefits-driven change programmes. He also held the position of Global Head of Managed Security Services, growing the business from sub-£1m to £15m+ orders.


In 2014, Tom moved to KPMG UK as Director for Cyber Security, responsible for selling and delivering business across various sectors. He co-founded Cyhesion in 2017, developing a SaaS platform to disrupt the Third-Party Risk Management market. Most recently, he founded Digility in 2022 to deliver security and digital transformation consultancy and interim management, serving as Interim CISO at a Tier 1 Outsourced Service Provider.

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Our team of experts have multiple decades  of experience across many different business environments and across various geographies.


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Our combination of expertise and an intelligent methodology is what realises tangible financial benefits for clients.

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